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Application Manager
Citizens Bank
Cranston, RI, United States
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Description
The Application Manager (AM) is responsible for directing a staff of Senior Application Analysts/Architects and Developers. This involves planning, analysis, detailed design, developing/coding, testing and implementation of the components. This may also involve providing enhancements and ongoing application(s) support to the deployed application(s). This may include coordination with other managers to integrate project with other applications.
The focus on this position is leading and direct management of the Business Services Robotics Process Automation Team.
Primary responsibilities include:
• Complete end to end oversight and accountability of automations from use case to development.
• Authorizes and oversees application(s) design, support, plans projects and/or support activities, and establishes and monitors progress.
• Ensures that projects / automations are completed on time, on budget and properly integrated with other applications.
• Adheres to the established lifecycle methodology and practices in accordance to project plans while carrying out their responsibilities. This may include maintaining program libraries and technical documentation of the individual applications.
• Conducts and prepares feasibility studies for new data processing automation applications or revisions to existing systems.
• Prepares system development cost estimates, budgets, and schedules. Prepares and presents project proposals to management and user departments.
• Establishes programming standards and program documentation requirements. Reviews current status of system applications and prepares recommendations for systems improvements. Monitors design processes and prepares reports on systems projects.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Qualifications
• Experience leading teams that develop and/or support applications with at least three of the following: Java, .NET, HTML, VB, C++.
• Experience working on one of the following platforms: Windows, UNIX, Mainframe
• Experience partnering with others to solve problems quickly and efficiently
• Experience managing high performing local and/or global offshore teams. Includes: annual evaluations, hiring, counseling, mentoring, training, and other management activities. Confers with and advises staff on standards, policies and procedures, technical problems, priorities and methods.
• Experience in the Financial Services Industry in a management capacity.
• Deep understanding of automation principles and industry best practices is required.
• Advanced communication skills is required.
Education:
• Bachelor’s degree preferred or 10-15 years IT Experience in lieu of Degree
• Formal certification in Blue Prism or similar certification is strongly preferred.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F, 8-5 pm
Why Work with Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment and Opportunity Employer/Disabled/Veteran
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.