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Operations Processor
Eastern Bank
Lynn, MA, United States
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Description
When you join Eastern Bank, you join the largest and oldest mutual bank in the country.
We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.
As the fourth-largest full-service commercial bank in Greater Boston, we are able to offer you unique opportunities for career growth throughout the organization, as well as a competitive compensation and benefits program.
As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.
In this role, you will be responsible for the following:
• Perform data entry and balancing on over the counter work processed throughout the day
• Assist with all aspects Optima Electronic Clearing (OEC) which may include:
• Pulling cash letter files
• Building cash letter files
• Inputting cash letter information into the database
• Assist with duplicate code line review
• Assist with the organization of incoming work area to assure the proper validation, logging and storage of the daily branch work. Notify management of missing or delayed branch work.
• Assists preparation of Teller adjustments including printing adjustment backup and attaching back up to the Teller/Dept. Enter teller adjustments into Teller database.
• Assist with the Image Branch Support line, by answering questions from branch staff or gathering information that can be relayed to leads or supervisors for resolution
• Completes annual and mandatory compliance training
• Assists management with other duties as assigned.
• Incumbent must be able to work the following schedule:
◦ Monday - Friday 4:30pm - 1:00am
Qualifications
• Ability to work with limited direction
• Ability to prioritize and manage work flow
• Strong decision making skills
• Strong communication skills, problem solving skills
• Accustomed to working on multiple tasks simultaneously
• Must be well organized and flexible
• Attentiveness to detail
• Ability to balance workflow to ensure meeting production deadlines
• Understanding of IPS system workflows
• Knowledge of teller line workflow and transit check familiarity
• Strong balancing skills.
• Keyboard familiarity and attentiveness to detail.
• Accounting principles knowledge
• Must be well organized, flexible and adapt well to change.
• Keyboard familiarity and attentiveness to detail.
• Must be highly motivated and demonstrate initiative.