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Property Manager
Jones Lang LaSalle
Mill Valley, CA, United States
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Job Summary:
The Property Manager (PM) is responsible for providing direct management oversight for the assigned retail properties. The Property Manager is responsible for maximizing NOI and asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client and tenant relations, supporting the leasing team, marketing, accounts payable collections, annual budgeting, risk management and financial reporting.
Job Responsibilities:
Operations
• To develop, articulate and implement business plans for each assigned property, that are consistent with the owners needs and objectives to maximize asset value and NOI
• Monthly / Quarterly financial and management reporting as required by client
• To provide oversight of contractors and maintenance personnel at properties to ensure they are being maintained properly and as required.
• To build relationships in order to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities.
• Understanding the leasing process and effectively supporting the broker/agency leasing team.
• Maintain/Update Emergency Response Manuals and hold regular meetings with tenants.
• Ensure the assigned properties are managed consistent with JLL’s Core Practices and Standards of Excellence
Financial Performance
• To project and achieve budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions.
• Implement the approved business plans and achieve the budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions
Marketing
• Build relationships with tenants in order to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities
• Supporting the marketing efforts of the property
Leasing
• Ensure the Assistant Property Manager’s responsibilities are being completed as required
• Understanding the leasing process and effectively supporting the broker/agency leasing team
Miscellaneous
• Performs additional job duties as requested.
Knowledge, Skills & Abilities:
Education/Training
• Minimum:
◦ B.A. or B.S. Degree
• Preferred:
◦ Degree in real estate, management.
Years of Relevant Experience
• At last 5 years’ experience in retail property management, multiple property responsibilities preferred.
Skills and Knowledge
• In depth understanding of financial aspects of property performance
• Competency using Microsoft Office, navigating the internet, general use of personal computer
• Be customer focused – dedicated to meeting the expectations and requirements of internal and external customers
• Act with customers in mind, establish and maintain effective relationships with customers and gain their trust and respect
• Plan and organize – establish course of action to accomplish goals, develop plans for achieving results, orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently, measure performance against goals, evaluate results
• Time Management – use time effectively and efficiently, concentrate efforts on a priority basis, time efficient & results oriented and successfully attends to a broader range of activities
• Interpersonal Savvy – relates well to all kinds of people in the organization, builds appropriate rapport, builds constructive and effective relationships, communicates well and uses diplomacy and tact
• Possess excellent written/oral communications – be able to write and speak clearly and succinctly in a variety of communication settings and styles, be able to project confidence and professional expertise
• Problem Solving – Takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems
Certifications:
• Real Estate License
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com