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Group Operations Manager
Jones Lang LaSalle
Atlanta, GA, United States
Job Details - this job has expired, please see similar jobs below
• Identify preventive and corrective maintenance for each property;
• Identify, hire and manage third party vendors to provide services including utilities, property maintenance, legal, and other services required to manage and maintain each of the properties in first class manner;
• Prepare and distribute property summary reports pertaining to facility management and operations and provide inspection reports;
• Act as the primary tenant/store liaison, including the 24-7 emergency contact for tenants;
• Maintain vacancies in market-ready condition;
• Prepare and distribute property summary reports pertaining to monthly site activity, repairs, litigation, tenant issues, performance metrics, occupancy and leasing activity, consumer demographics, competitive changes;
• Maintain effective liability claims reporting procedures and safety programs to minimize incidents;
• Collaborate with leasing agents to optimize leasing results;
• Conduct regular property inspections.
• Provide oversight of capital expenditure projects and tenant build outs.
• Build relationships with tenants in order to retain current business
• Understanding of financial statements, lease language interpretation and budgeting and forecasting.
• Implement the approved annual operating budget while adding value to the property(s) with prudent management and business decisions.
• Ensure the assigned properties are managed consistent with JLL’s Core Practices and Standards of Excellence.
• Travel required within a region 60-80% of the time
Skills/Qualifications
• Candidate must hold a B.A or B.S. degree.
• At least 5 years’ experience in retail property management/operations, multiple property responsibilities preferred.
• In depth understanding of financial aspects of property performance.
• Competency using Microsoft Office, navigating the internet, general use of personal computer.
• Candidate must be customer focused – dedicated to meeting the expectations and requirements of internal and external customers; act with customers in mind, establish and maintain effective relationships with customers and gain their trust and respect.
• Be able to plan and organize – establish course of action to accomplish goals, develop plans for achieving results, orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently, measure performance against goals, evaluate results.
• Time Management - use time effectively and efficiently, concentrate efforts on a priority basis, time efficient & results oriented and successfully attends to a broader range of activities.
• Interpersonal Savvy - relates well to all kinds of people in the organization, builds appropriate rapport, builds constructive and effective relationships, communicates well and uses diplomacy and tact.
• Possess excellent written/oral communications – be able to write and speak clearly and succinctly in a variety of communication settings and styles, be able to project confidence and professional expertise.
Problem Solving – Takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems.
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com