This job has expired, please see additional jobs below
Branch Customer Service Manager
Zions Bancorporation
West Wendover, NV, United States
Job Details - this job has expired, please see similar jobs below
Description
The ideal candidate for this position will have the skills and experience necessary to;
• Be responsible for daily branch operations, including sales coaching and management of non-exempt personnel.
• Review work schedules and ensure adequate coverage.
• Be responsible for keeping branch in compliance with all bank policies and procedures prepares branch for internal audits.
• Monitor branch service levels and coaches staff to achieve appropriate levels.
• Respond to more complex customer complaints an questions.
• Open and/or close branch.
• Communicate and manage promotional campaigns and product initiatives.
• Perform other duties as assigned.
Qualifications
The Branch Customer Service Manager position requires;
• 2+ years related banking including supervisory and customer service experience. (An equivalent combination of education and experience may meet qualification).
• Knowledge of the banking industry, processes, procedures, regulations and products.
• Knowledge of lending process and procedures.
• Strong customer service, relationships building, sales and management skills.
• Ability to handle various client concerns and problems.
• Good communication skills, both verbal and written.
• Working knowledge of computer programs, ie Microsoft Office and other company systems.
• High School diploma.
What we will offer YOU is...
• Competitive Pay
• Paid Vacation and Holidays (including Family Day)
• Generous Benefits
• 401 (k), with immediate vesting
• AND MORE!