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Processing Specialist
Freedom Mortgage
Fishers, IN, United States
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The VA Conveyance Processing Specialist is responsible for monitoring an assigned portfolio of loans to ensure the monitoring of all RRC (Redemption, Ratification and Confirmation) loans, Transfer of Custody (TOC) submission, follow-up on all TOC claim payments, improper TOC processing and title package receipt and submission with investor/insurer timeframes. It is essential these functions are handled as timely as possible within established requirements to minimize all associated losses.
Essential Job Functions:
• Monitor all VA loans in a redemption, ratification or confirmation (RRC) state
• Work closely with attorney firms and monitor to ensure that title package submission occurs within insurer timeframes or extension is requested as required
• Submit TOC on VALERI system
• Follow-up daily/weekly on all outstanding TOC proceeds
• Work to resolve all exceptions on suspended TOC funds
• Monitor document execution queue and review all documents prior to execution
• Handle all improper TOC processing
• Monitor daily reports and queues
• Act as a point of contact/liaison on all escalated issues ensuring that policies and procedures related to post sale processes are followed, including compliance with federal laws and regulations
• Ensure Manager is kept informed of all trends and issues including, but not limited to VA TOC curtailments, VA offsets, Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes
• Complies timely and accurately with instructions provided by Manager. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
Other Related Duties:
• Performs other related duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.