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Facility Coordinator
Jones Lang LaSalle
Bellevue, WA, United States
Job Details - this job has expired, please see similar jobs below
Build a rewarding career at Jones Lang LaSalle
A career at Jones Lang LaSalle puts you in the center of one of the largest, most sophisticated and industry-leading commercial real estate and investment management firms in the world. We are recognized globally for creating real value for clients and employees. Recent awards include:
• World’s Most Admired Companies, Fortune magazine (2008, 2009)
• Best Big Companies, Forbes magazine’s Platinum 400 (2006, 2007, 2008)
• World’s Most Ethical Companies, Ethisphere Institute (2008, 2009)
• Sustainable Cities Award, Financial Time and Urban Land Institute (2008)
• 100 Best Corporate Citizens, CRO magazine (2007, 2009)
We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on core values like trust, integrity, respect and excellence.
When you join our team, you become part of a vibrant environment that’s committed to equipping you with the resources to develop a long-lasting and rewarding career.
Position description
Facility Coordinator: Corporate Solutions team, supporting our Client, VMware. Location: Austin, Texas
Position Summary:
Responsibilities:
• Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistent with agreement terms. Janitorial, vending services, etc.
• Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers.
• Assist with the coordination and scheduling of maintenance activities
• Manage and coordinate work with 3rd party vendor including: tracking work order completion, vendor and client follow up and validating/approving subcontractor invoices
• Ensure all site management and operations practices are in compliance with company, (MSA) Master Service Agreement requirements, and client standards
• Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed
• Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers
• Assist Account Manager with tactical planning for the regional facilities team’s goals and objectives
• Recommend continuous quality improvement practices
• Manage third party COIs & Manage landlord related issues
• Establish & coordinate access into necessary applications, as needed
• Assist with budgetary requests, analysis and operational reporting: monthly and quarterly, as needed
• Purchasing, as necessary
• Provide support for guests, visitors and employees at client locations
• Act as an interface with client, visitors and guests. Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation
• Assist in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment
• Coordinate special events in support of client or Jones Lang LaSalle
• Provide support for meetings and conference room reservations, as needed and directed
• Provide facility specific assistance to the project management team as needed or requested
• Ensure delivery of committed services and overall satisfaction with Jones Lang LaSalle performance
• Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
• Read and understand the applicable Service Level Agreements. Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys
• Ensure appropriate follow up with customers
• Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
Requirements:
• Superior customer service skills and orientation
• Ability to maintain professionalism at all times under stressful situations
• Ability to plan and manage work under time constraints
• Ability to multitask and work without direct supervision
• Proficient in MS Office, possess strong written, verbal and people skills
• Strong organizational skills and collaborative style needed
• Strong attention to detail
• Self-starter and team player
• Communicate professionally in a clear and concise manner (verbal and written)
• Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics Policy
• Flexibility with working hours
• Valid driver’s license and reliable vehicle
• Ability to lift 50 lbs
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com