This job has expired, please see additional jobs below
UX Director, Research
Bank of the West
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Description
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.
Job Description Summary
Responsible for developing and conducting statistical analysis of various data aspects of the Business Group. Uses advanced mathematical and statistical concepts and theories to analyze and collect data and construct solutions to business problems.
Essential Job Functions
• Provides technical expertise in designing and implementing appropriate regression analysis for business data of the Group.
• Develops and implements reports and assists in delivery regarding regression testing results.
• Uses predictive modeling, statistics, trend analysis, and other data analysis techniques to apply to business data.
• Establishes tools/models to analyze and predict patterns and/or relations in business data.
• Actively participates in projects and performs complex statistical analysis on experimental or business data to validate and quantify trends or patterns.
• Designs experiments and methodologies to generate and collect data for business use.
Qualifications
Required Experience
• Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.
• Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.
Education
• Master's Degree Statistics PhD required, or equivalent experience
Skills
• Compliance.
• Develops and implements plans for establishing appropriate proxies to support non-HMDA reportable product testing.
• Actively participates in the development/refinement of Fair and Responsible Lending Program.
• Multi Channel.
• Consult with partners to design and conduct qualitative user research and usability studies.
• Synthesize findings across existing customer research and usability studies.
• Collaborate with Market Intelligence, Business Intelligence and Marketing areas to develop integrated insights.
• Continually improve the Customer Research practice by suggesting and utilizing a variety of research methods to meet the demand for timely customer insights.
• Proven ability to collaborate within and across teams and functional areas.
• Proven ability to effectively set and manage expectations with business partners.
• Ability to manage and execute research activities across multiple projects simultaneously.
• Experience interpreting, synthesizing and applying customer data and research from a variety of sources to detail the customer journey and surface customer insights.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.