This job has expired, please see additional jobs below
Network Telesales Provider
Ameritas Life Insurance Corp
Lincoln, NE, United States
Job Details - this job has expired, please see similar jobs below
This position champions all network development recruitment projects as assigned by the National Director (ND) and Regional Manager (RM) in various territories. The PNT is responsible for working within team performance metrics and assigned budgets.
Essential Functions:
• The PNT is responsible for overall market level expansion based upon competitive analysis and business needs. The ability to utilize methods such as researching competitor data, developing recruitment call strategies, ensuring consistency through contact management leads and obtaining policyholder names approvals for recruitment efforts.
• This position requires partnering with the Group Actuarial Department on preparing fee increase requests for the negotiation process with potential and existing dental network providers.
• The PNT will be responsible for recruiting new providers primarily through targeted, effective telephone campaigns. Face to face recruitment, as necessary.
• The position may require the PNT to prospect calls for the Provider Network Representatives (PNR) in an assigned Recruitment territory. The PNT would provide the pertinent information on qualified leads to the PNR for developing and scheduling effective recruitment trips.
• This position maintains provider networks to overall persistency levels set by the company by attempting to retain potentially- terminating providers in assigned areas.
• This position maintains Salesforce.com for each assigned recruitment project within specified deadlines.
• The PNT must provide monthly reporting on the outcome of said recruitment campaigns to the appropriate Management team members.
• Maintain contract knowledge of all Network Sharing and Leasing arrangements to ensure the information provided to our customers is in accordance with guidelines and state requirements.
• Meet all metrics within the annual Score Card and Business Plan
• The incumbent is continually challenged to develop provider networks in a competitive dental market. Additionally, network development needs change and increase on a continuous level, requiring the PNT to be adaptive and responsive to quick shifts in business plans.
• Because of the multiple customers with whom this position builds relationships, the incumbent must be able to work in high-stress periods, with an innate ability to work on his/her own.
• This position is required to develop and continuously increase knowledge of the Enterprise philosophy, systems and structures.
• The position partners with Provider Relations in the provider contracting process; in researching provider inquiries; in the resolution of customer or provider concerns; in identifying and creating Best Practices; and providing an overall seamless level of customer service to the provider network.
• The incumbent will work within assigned budgets for all areas of responsibility.
• Maintain contract knowledge of all Network Leasing/Sharing arrangements to ensure there is a good understanding of these partnerships in relation to growth and persistency.
• The PNT must take on projects as assigned by the Network Management Team.
• Proficient with the Rewards Programs offered to network providers who join and remain on our dental network.
• Assist with coordination of recruitment lead mailings.
• This position attends team meetings, national meetings and dental conventions, as required.
Qualifications
• An Associate's degree or equivalent work experience
• Needs a minimum of 2 years of industry experience, as well as and problem solving skills
• Ability to manage multiple priorities through effective time management, organizational and decision making skills.
• Proven results in individual performance as demonstrated by consistently meeting or exceeding metrics.
• Strong technical and computer skills are a must with advanced proficiencies in Word, Excel, PowerPoint, Internet applications, and competitor analysis tools such as the online NetMinder software.
• Experience required in Salesforce.com or comparable Customer Relations Management applications.
• Ability to successfully apply Professional Selling Skills (PSS) principles in provider recruitment and retention.
• The ability to motivate, lead and coach others, interacting with associates on all levels.
• A strong commitment to excellent customer service, meeting deadlines, conflict management and independent problem solving/decision making.
• Willing to travel up to 35% in order to assist in recruitment needs as designated by National Director -- Provider Networks and Regional Manager.
• Excellent oral and written communication skills as well as excellent interpersonal and human relations skills.
Working Conditions:
This position may be group office- or home-based (satellite), and both instances require a high level of independence and ability to perform self-directed duties. If satellite, this position is responsible for maintaining all office equipment, as well as handling the purchase of office supplies, postage and shipping. The incumbent must be proactive by keeping the office machines in working order and respond immediately to any malfunctions to eliminate unnecessary downtime in the group or satellite office.
We are Ameritas: proud to say we're in the business of fulfilling life.