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Senior Commercial Real Estate Loan Administrator
Huntington Bancshares
Orland Park, IL, United States
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Description
The CRE Loan Administrator is a team-oriented, analytical position responsible for loan administration of a CRE portfolio of multi-million dollar loans, which requires accountability for risk management and customer service, in a dynamic business development environment. Functions include construction loan administration for commercial and residential homebuilders, monitoring collateral for lines, term loans, and bonds, and handling customer transactions such as disbursement of funds, releases and payoffs. Attention to policy and compliance requirements, and providing high quality customer service, at all times. Works directly with customers, third parties, and CRE colleagues including Portfolio Managers, Relationship Managers, Loan Closers, Managers, and Credit Officers. Supports CRE, Community Development, and Healthcare, new and existing commercial real estate customers.
• Responsible for integrity of overall CRE loan administration(inception to payoff) for assigned loans and customers; ownership for monitoring terms of loan agreement and policy/procedure/compliance requirements, with consistently accurate analysis and attention to detail
• Responsible for construction draw monitoring, including critical analysis of detailed construction documentation (AIA), sources and uses, title, inspections, tenant improvements, insurance, and related requirements for managing construction risk
• Manages customer requests within the terms of commercial real estate loan documentation, bank policy and business segment procedures, always with the goal of enhancing the customer experience. Includes renewals, extensions, modifications, draws, line advances, payments, wire transfers, insurance, taxes, collateral accounts, payoffs, releases, etc.
• Responsible for ongoing CRE portfolio review and analysis for identification of potential risks and adverse situations that may impact the bank's interest. Communicates and escalates such risks, pursues corrective action and drives solutions. Advises fellow colleagues of material customer activity.
• Develops and maintains positive relationships with customers, title companies, construction consultants and contractors. Periodic customer meetings and project site visits.
• Requires a solid understanding of commercial real estate property types, documentation, state lien laws and title practices, and construction due diligence requirements.
• Recommends process improvements & solutions, always thru the lens of the customer, and with an eye toward potential cross-sell opportunities to deepen the customer relationship.
• Responsible for the collection, review, and maintenance of due diligence & customer information (including but not limited to third-party reports, financial information, etc).
• May monitor receipt of financial reporting requirements, and assist with covenant compliance testing.
• May assist with third-party report engagements and/or follow-up (ie: appraisals / environmental reports, property condition reports, etc).
• Maintains accuracy of loan and customer information on system of record and works with Commercial Loan Servicing to escalate and resolve errors as necessary.
• Maintains complete and organized customer records / files (both paper and electronic).
Basic Qualifications:
• Minimum of 3 years of lending administration experience that includes documentation preparation and review
• Bachelor's Degree
Preferred Qualifications:
• Construction draw knowledge is preferred
• Demonstrates confidence, assertiveness, professionalism, and ability to interact with all levels within the organization in a professional manner
• Proficient use of Microsoft Office software, internet resources, and various bank applications
• Excellence in customer service, highly motivated, focused and goal oriented
• Excellent written and verbal communication skills, including grammar and demeanor
• Strong mathematic, analytic, and organizational skills with attention to detail, planning and follow-up
• Demonstrates confidence, assertiveness, professionalism, and ability to interact with all levels within the organization in a professional manner
• Proficient use of Microsoft Office software, internet resources, and various bank applications
• Excellence in customer service, highly motivated, focused and goal oriented
• Excellent written and verbal communication skills, including grammar and demeanor
• Strong mathematic, analytic, and organizational skills with attention to detail, planning and follow-up