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Director of Employee Communications
Equifax
Atlanta, GA, United States
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The Director of Employee Communications creates, drives, and executes employee communications and engagement strategies for the assigned business functions at Equifax.
ESSENTIAL DUTIES & RESPONSIBILITIES:
As a consultant and partner to business leaders, the Director:
• Identifies and creates communications that immerse employees in the Equifax mission and vision, as well as business goals and growth plans to ensure they have a full understanding of their roles in the success of the company.
• Writes compelling communications that inspire employees to become active brand ambassadors who help spread the word about Equifax values, innovation, and financial successes.
• Establishes a cadence of communications and is responsible for orchestrating the overall plan to inspire COE employees.
• Serves as a consultant to the COE, identifying programs and initiatives that will enhance the employee experience and improve the company's external profile via employee sentiment.
• Creates tools, systems, and processes that enable employees to access accurate and compelling stories and information they can use to tell the Equifax story to internal and external audiences.
• Builds and maintains constructive partnerships with clients and colleagues and advises them on internal communication initiatives.
• Anticipates future needs and take projects from ideation to deployment.
• Serves as the COE advocate and liaison with enterprise internal communications in order to ensure enterprise priorities are communicated within the COE, and that COE priorities are communicated across the enterprise.
• Accrues exposure to and understanding of a number of critical business functions including finance, IT, marketing, legal, change management, and data & analytics.
FOCUS AREAS:
Primary areas of responsibility include leading the creation and implementation of communication pieces to support:
• COE leaders and executives with deliverables including but not limited to electronic/print communications, website content updates, videos, webcast updates, town hall meetings, and regular business reports.
• Business Initiatives including but not limited to COE initiative communications, intranet content, messages from senior leadership, and employee recognition.
• Employee Engagement including but not limited to creating/implementing strategy using Employee Engagement Survey data, developing channels and materials that engage and immerse employees in strategic COE efforts, and new-employee recognitions.
• Web Content Management including but not limited to overseeing updates to the intranet site with fresh content, developing and implementing a plan that elevates the intranet as the go-to site for all employees.
QUALIFICATIONS:
• Established track record in the field of corporate communications; excellent corporate writing background required
• Technical competencies include MS Office expertise, Adobe Acrobat, and internet navigation skills; Poppulo a plus
• Excellent communication skills – written and oral
• Demonstrated ability to manage internal client relationships, including executive level, in mid- to large-size organizations, preferably a public and/or global company
• Proven ability to build consensus among diverse leaders and manage sensitive situations discreetly
• A team player who can operate independently within established vision and goals
• Ability to work quickly and effectively; strong organizational skills
• Effective time management; ability to lead multiple projects simultaneously with ability to prioritize competing deadlines
• Proven background in leading employee programs and events that achieve results
• Effective working in a matrixed, cross-functional organization
• Bachelor's degree from a four-year college, degree in English preferred, or overall Communications or Language Arts degree
• 7-10 years related experience
Primary Location:USA-Atlanta Corporate
Function:Function - Marketing
Schedule:Full time