This job has expired, please see additional jobs below
Communications Director, Corporate Social Responsibility
BMO Financial Group
Ontario Toronto, , Canada
Job Details - this job has expired, please see similar jobs below
Description
Reporting to the Vice President, Corporate Communications; the Communications Director, Corporate Social Responsibility (CSR), is responsible for developing, leading and executing BMO Financial Group’s communication strategy for Sustainability, Environment, Social & Governance (ESG) and Corporate Responsibility, in all its dimensions, across all channels with an emphasis on digital channels. The Communications Director, CSR will be charged with raising the visibility of BMO’s CSR/Sustainability initiatives, both internally and externally, through a strategic content strategy, content layering and well-developed social strategies.
Working closely with the key stakeholders inside and outside the organization, the Communications Director, CSR will be responsible for aligning our Sustainability and Corporate Responsibility narrative with our Brand. In building BMO’s path towards leading edge Sustainability, ESG, and Corporate Reporting programs, the Director will play a pivotal role in both defining and delivering a successful implementation of best-in-class communication strategies.
As a senior strategic communications partner, this leader works to build the company’s reputation – championing and reflecting the company’s brand – while ensuring communications activities across the enterprise are aligned. This leader partners closely with colleagues across the enterprise, including groups such as ESG, Environment, Media Relations, Corporate Reporting, Corporate Intranet, Marketing, Strategy, Employee Giving, Corporate Communications, Social Media and Community Affairs.
Ultimately, this communicator will be accountable for setting a content strategy for Corporate Responsibility Communications that considers the appropriate cadence, tone, and format.
The Communications Director, CSR:
• Oversees the creation of enterprise messaging and development of the corporate narrative (anchored in storytelling)
• Oversees the development and implementation of communication plans to support strategic initiatives and drive stakeholder and employee engagement
• Oversees enterprise-wide social and digital platforms that allow for BMO’s Corporate Responsibility narrative to be disseminated
• Oversees social sharing strategy and associated channels to support employee advocacy – within and outside of the bank
• Oversees enterprise-wide communications campaigns and corporate communications plans
• Oversees the communications needs for the bank’s corporate areas and technology operations
• Provides a high standard of strategic counsel, strategic communications planning, through to execution
This role provides strategic communications counsel to the Vice-President, Corporate Communications, The Vice-President, Corporate Communications, Government and Community Affairs, and other partners relating to a range of communications needs including strategy articulation and strategic Corporate Responsibility initiatives and is the Vice-President, Corporate Communications’ key resource in leading the development and maintenance of proactive communication programs to keep employees informed of BMO’s strategic direction as it relates to Corporate Responsibility.
KEY ACCOUNTABILITIES:
• Lead and drive the full range of BMO’s Corporate Responsibility communication efforts
• Lead and evolve BMO’s Corporate Responsibility site
• Modernize Corporate Responsibility content strategy; modernize our Corporate Responsibility reporting, including the Corporate Responsibility website and its affiliated paper-based reports
• Represent BMO internally and externally as a key officer responsible for Corporate Responsibility communications
• Build effective partnerships with external organizations to support sustainability efforts
• Assess the organization’s current performance and identify and prioritize the organization’s key Corporate Responsibility communication opportunities with a priority on digital
• Facilitate internal and external communications and visibility for company spokespersons on sustainability issues.
• Create and implement communication strategies to publicize the company’s sustainability efforts and promote broad awareness of sustainability initiatives, both internally and externally
• Research and report on industry and Corporate Responsibility emerging and best practices
• Develop and maintain North-American networks of partners to advance the bank’s engagements and increase the visibility of BMO’s Sustainability efforts
• Serve as an internal leader and “go to” expert for sustainability, monitoring emerging trends, programs and issues, and communicating and educating others on sustainability topics
• Support as needed BMO’s interface with any and all government agencies and departments, domestic and international, relating to the company's responses to questions or statements of position on Sustainability related matters
• Foster a culture of sustainability through ongoing organizational communications and education
• Offer expertise and provide leadership-level support for initiatives to reduce company-wide resource consumption and waste generation.
• Ensure strong governance corporate communications standards and policies are adhered to including the bank’s disclosure policies.
• Act in a governance and cross-functional coordination capacity to ensure Corporate Responsibility communications are aligned throughout the enterprise, meet corporate brand standards for style, content and two-way sharing of best practices.
• Risk Management Control: Maintain accurate records and processes and ensure controls to mitigate the risk of inaccurate or confidential information inappropriately being disseminated both internally and externally from the
• Lead translation efforts for Corporate Responsibility communications following established guidelines for voice and messaging by working with BMO’s Translation Services team and approved Translation Service providers.
Qualifications
Knowledge and Skills:
a) Knowledge:
• This position requires a confident senior communications professional with 12 - 15 years of experience working in corporate communications and corporate/head office environment. This position requires an individual who has proven experience and a strong track record of digital and social content development, narrative development, as well as providing direct communications counsel and support to senior executives in a large complex organization. The candidate should have a university degree in communications or related area of study. In addition to:
• Minimum five or more years' direct experience with corporate responsibility communications
• Working knowledge of environmental, social and governance issues
• Solid experience in preparing sustainability-related submissions for ranking and assessment
• Demonstrated results for developing successful strategies to improve content engagement
b) Specialized Skills:
• This role requires a dynamic leader and strategic thinker. The role requires superior writing and editing skills with proven experience in developing key messages, narratives, executive messages, talking points, presentations, and briefings documents on the topic of Corporate Responsibility. They have the proven ability provide counsel and strategic communications planning advice.
• They have the skills to build the company’s reputation by championing and reflecting the company’s evolving brand, while ensuring communications activities across the enterprise are aligned.
c) Other Skills:
• This communicator must have a straightforward communication style and the ability to take highly technical and complex information and deliver a distilled message that resonates with the specific audience.
• They have the proven ability to lead in a matrix organization and build strong cross-functional working relationships.
• Experience working in the financial services industry is also an asset.
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.