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Director of Communications
BMO Financial Group
Quebec Montreal, , Canada
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Description
Reporting to the Vice-President, Media Relations and Group Communications, the Director, Regional Corporate Communications, Quebec & Atlantic Canada is accountable for managing and leading the Corporate Communications team in Montreal. The Director is responsible for enhancing the organization’s image, reputation, and visibility with all stakeholders in Quebec and Atlantic Canada and to support achievement of corporate goals and objectives.
Accountabilities
The Director of Regional Corporate Communications for Quebec and Atlantic Canada is accountable to:
• Manage and lead Corporate Communications’ Montreal office to enhance the bank's image, reputation and visibility with all stakeholders in Quebec and Atlantic Canada and to support the achievement of corporate goals.
• Accomplish this mandate through pro-active media relations and issues management, targeted donations and regional sponsorships, community outreach, effective government relations and relevant employee French-language communications. This requires extensive knowledge of all major functions of corporate communications and related issues, strong versatility, and the ability to implement strategic initiatives on behalf of the bank in all these areas independently or in conjunction with national initiatives.
• Lead all facets of media relations, including acting as senior spokesperson, and public relations in Eastern Canada. This requires extensive knowledge of media and all issues affecting the bank, as well as strong versatility and the ability to develop and effectively communicate key corporate messages on behalf of all BMO Group of Companies and lines of business in Quebec and Atlantic Canada.
• Provide strategic communications advice and support (speech writing, issue positioning, crisis management, media briefing, employee communications and government relations) to executives of the Bank of Montreal Group of Companies based in Eastern Canada as well as supporting the CEO and BMO senior executives or lines of business, as required, in their activities in Eastern Canada. Provide counseling/coaching to executives as well as area and branch managers and employees on various matters, including media, government relations, donations, sponsorships and community involvement.
• Develop content on BMO's French-language portal and Corporate Communications site, and assume responsibility for the maintenance and content update of these sites. Provide Quebec content and support for the production of French-language employee communications tools. Support senior executives in their employee communication activities and events in Quebec.
• Establish and maintain relationships with federal and provincial elected officials in Quebec.
• Support corporate marketing programs and initiatives in Quebec.
Job Dimensions
This job has direct or in-direct impact on the following financial measures:
• Effective cost management contributes to expense control and department productivity goals.
Qualifications
Knowledge:
• Preferred: Graduate degree in Business/Social Sciences and undergraduate degree in Communications/Public Relations combined with 10 to 15 years’ experience in public relations.
• Minimum: Undergraduate degree in Liberal Arts or public relations diploma plus 10 years’ experience in corporate public relations.
• Must be fluent in French and English.
• Extensive knowledge and understanding of the bank, its people, products and services, as well as issues affecting the banking industry.
• Extensive knowledge of media, government and the Eastern Canada marketplaces
Skills:
• Strong communication skills; verbal and written, in both official languages
• Ability to work independently or as part of a team.
• Strong relationship management skills, able to build and maintain internal and external networks, and to work with senior executives.
• Strong interpersonal skills to interface with diverse audiences and stakeholders.
• Above average judgment and crisis management skills.
• Able to listen, understand and respond
• Ability to leverage media and public relations opportunities and to interface effectively with various internal and external audiences, including bank executives and employees in volunteer work
• Strong knowledge and understanding of the bank, its people, products and services.
• Achievement orientation/high level of initiative
• Highly flexible and able to manage multiple priorities
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.