This job has expired, please see additional jobs below
Teller
Cathay Bank
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Essential job duties/responsibilities:
We are a bank that strives to be the premier financial partner to our customers in our market segment, and to assist our customers in reaching their financial goals and dreams. We have Integrity in everything we do. We have strategic, effective leadership that inspires everyone around us. We hire exceptional employees who are the most important asset to drive our success. We provide extraordinary service to our customers, both internally and externally.
We are celebrating our 55th anniversary in April of this year, as the first Chinese-American bank in Southern California to now a full-service bank covering nine states and having overseas presence in Asia.
We are CATHAY BANK - www.cathaybank.com
GENERAL SUMMARY
Responsible for delivering exceptional customer service and supporting the branch sales goals. Process transactions with accuracy and efficiency while maintaining overall professional and pleasant customer experience. Following regulations and bank security procedures to protect customers as well as minimize risk to the bank.
ESSENTIAL FUNCTIONS
• Build rapport with customers and maintain relationships.
• Identify opportunities to cross-sell bank products to ensure customers’ financial goals are met.
• Process balanced deposits and withdrawal transactions.
• Process Saving passbook transactions and maintenance.
• Reconcile teller cash drawer daily.
• Detect and report fraudulent activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports.
• ATM balancing.
• Assist customers with problem resolution.
• Maintain confidentiality of customer information as well as bank assets.
Minimum qualifications/requirements:
• Cash handling experience a plus.
• Customer service skills.
• Bilingual in English and Chinese (Mandarin/Cantonese).
It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures. From time to time, employees may be assigned tasks or duties as deemed appropriate by their supervisors. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibility, duties and skills required of personnel so classified.