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Senior Product Designer
CustomInk
Fairfax, VA, United States
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Description
Are you a passionate about creating phenomenal customer experiences? Do you enjoy influencing the the strategy to do so? Want to do it in a growth-oriented, high-performance, community focused environment on an award winning Product Design team? If so – read on!
Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members (“Inkers”), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and that’s important to all Inkers - no matter what role they’re in.
How you’ll make a difference:
Designer. Innovator. Disruptor. Those are the core traits of a Custom Ink Product Designer.
At Custom Ink you will contribute end-to-end on projects that will push our digital experiences to the next level. You will be an influencer of product strategy and you will help us implement our customer experience vision by using informed design practices. You will work as part of our small but mighty design team implementing solid design practices that produce amazing outcomes.
This position reports to the Product Design Manager and is located in Fairfax, VA.
What you’ll do:
• Work on all aspects of product design, from ideation, research and validation to interaction and visual design.
• Take conceptual ideas and apply your skills to deliver bold and disruptive product experiences that anticipate user & business needs and exceed their expectations.
• Work closely with Lead Product Designers, Product Managers, Engineers, and other designers
• Participate in the creation of user journey maps, information architecture models, wireframes, prototypes, visual design, conducting research interviews, and shadowing users.
• Leverage research & analytic data, design principles, brand principles or other objective information to support your design decisions
• Foster a strong design culture by collaborating with peers and with members of multidisciplinary project teams
• Advocate for user-centered designs and principles the result in amazing customer experiences
You’ll know you’re a good fit if you have:
• Insatiable curiosity – You insist on staying on the leading edge of design and product thinking, and bringing that thinking to your product design solutions.
• Disruptive thinking with the ability to deliver – Bold ideas are your bread and butter. You have multiple examples where you’ve shaped and shipped unique design-led work.
• Strong storytelling prowess – You can weave insights into compelling narratives that bring stakeholders onboard and influence your team members; you have a natural ability to clearly articulate design decisions in a compelling way.
What we’re looking for:
Must have:
• 5+ years in user experience design across various digital channels (web & mobile)
• A portfolio demonstrating your passion for simple, intuitive, and beautiful user-centered designs
• Ability to come up with design concepts, create wireframes, conduct user testing, apply visual design best practices and work closely with engineers to get them built
• Up-to-date with current user experience design methodologies and industry standards
• Have experience with responsive web design
• Expert in Sketch, InVision & Adobe Creative Suite
• Excellent communicator, ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.
Nice to have:
• Up-to-date with current user experience design methodologies and industry standards
• Have experience with responsive web design
• Have a basic understanding of HTML & CSS
In addition, you must embody our company values - practicing the Golden Rule, taking Ownership and driving and embracing Innovation.
Cover letters are strongly preferred when submitting this application. While cover letters are not required, they are highly valued. Custom Ink values individuality, so use your judgment and write to us in your own voice.
This position is located Fairfax, VA and we will relocate the right candidate for the opportunity.
Custom Ink uses E-Verify to confirm the employment eligibility of all new team members.