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Social Media Reviews Associate
Fossil
Richardson, TX, United States
Job Details - this job has expired, please see similar jobs below
Your Role
Do you love to write, have a passion for helping people, enjoy social media, and able to creatively problem solve? If so, Fossil would love for you to be the friendly voice of our Organization, advocating for the customer and representing our vast portfolio of brands from MICHELE to Michael Kors to Skagen to wearables. Our customers reach out to us online and we need your help to provide product information, troubleshooting steps, online purchase details, positive consumer engagement, etc. via email, online support channels, and social media communication channels. You would vet and manage customer compliments and complaints, ensure resolution, documentation, and follow up by communication with internal and external partners. This position would offer flexible hours.
Brand Highlights
Fossil is an American watch and lifestyle brand inspired by all things curious. Since 1984, we’ve been a creative collaborative focused on authentic design, craftsmanship, and storytelling. Fossil has grown to offer watches, bags, jewelry, eyewear, and most recently wearables. With more than 400 retail stores, 4,000 wholesale locations and 13,000 employees worldwide, passion drives our curiosity and inspires us to always ask, “what’s next?”
Get To Know Us
Fossil Group, Inc. is a global design, marketing and distribution company specializing in consumer lifestyle and fashion accessories. In a word, we’re innovators (and proud of it). In 1984, we were a small watch business with five employees. Today, under a diverse portfolio of proprietary and licensed brands, we offer watches, jewelry, handbags, small leather goods and, most recently, wearables. With our newest owned brand, Misfit, we are uniquely positioned to lead the convergence of style and technology in the high-growth connected space. Our strategic channels of distribution include department stores, specialty stores, eCommerce websites and more than 600 company-owned and operated retail stores.
Accommodations Statement
Fossil is an Affirmative Action and Equal Employment Opportunity Employer. We consider applicants without regard to race, sex, religion, national origin, disability or protected veteran status. Anyone requiring special accommodations to our normal application process please email applicationaccommodation@fossil.com and we will assist you.