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E-Commerce Marketplace Coordinator
GUESS
Los Angeles, CA, United States
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Job Description
POSITION TITLE: E-Commerce Marketplace Coordinator
POSITION PURPOSE:
The E-Commerce Marketplace Coordinator supports our growing marketplace business (Amazon, Ebay, Jet).
ESSENTIAL FUNCTIONS:
Detailed maintenance and improvement of product listings (title, description, images, reviews, prices, product specs, customer reviews) to improve product ranking.
Be up to date on any and all marketplace business best practices and create a vault knowledge base for these changes and processes to work within them. Stay current with available Amazon marketing tools and trends to ensure top rated seller status. Providing customer service and answering customer questions. Review customer feedback and marketplace health, updating processes as needed. Proactively identify product, service, and marketplace issues and resolve them accordingly.
Monitor, analyze and report on marketplace performance metrics, sales, competitive listings, and pricing. Track weekly marketplace performance metrics and implement strategy to improve them.
Support and optimize sponsored ads program.
EDUCATION: Bachelor's Degree
YEARS OF EXPERIENCE: 0-2 Years