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Associate, Account Executive - Handbags & Accessories
Tory Burch
New York, NY, United States
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About Us:
Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer’s own stylish parents are inspirations for the collection.
Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do!
Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve.
The Associate Account Executive is responsible for all sales related functions for the Zappos, Rymax and HBC accounts. This includes preparing analysis for, and managing the market appointments as well as monitoring shipping and selling of the product. This position also supports the Sales Manager with Bloomingdales account management, with key responsibilities including reporting weekly selling, shipping management and store communication. From a Production standpoint, the Associate AE manages all relevant reporting and communication to ensure the team is informed and that action is taken (where necessary) to maximize order fulfillment
Responsibilities:
• Communication with buying team
• Reorder suggestions
• Order fulfillment mgmt
• May have small volume and/or online/offprice accounts with more oversight and coaching
• Prep for mgmt. meetings with guidance
• May support AE/Sr AEs/Sales Mgr on account management needs
• Awareness of account goals, know own goal & budget and where stand against it
• May read an open-to-buy
• Complete selling recaps weekly and analyze selling of Division 20/40 businesses
• Prepare analysis for monthly calls with the buying office, pre-meet with Sales Manager on the agenda
• Prepare analyses for Market, show buyers the collection and process orders
• Partner with customer service and logistics teams on timely shipping of product from warehouses
• RTV assistance
• Cancellation log
• Data pulling for specific projects/ATS
• Field team feedback follow up
Analysis & Insights
• Pull data, analyze data for accounts in scope
◦ by style
◦ top line sales
• Create business recommendations and solutions, with coaching
• Baseline understanding of competition
Market
• Attend appointments and selling
• Strong collection knowledge
• Takes lead in selling line to account buyers
• Participates in management meetings for accounts in scope
• Thirds Report, Trend Analysis
• Mid-market recap, buy layout
• Seasonal merchandising guides
• Creating order templates by account
• Order review by style and make suggestions on opportunities and sales budget
Events/Store Visits
• Occasionally shadow on local store visits
• May independently visit local stores
Administrative/Support
• Maintain system (skypad, SAP)
• May have production, allocation and/or logistics responsibility
• Past Cancels
• Order Logs
• Discontinued Styles
• Checking orders/confirmations/style flow
• Print out reports for each AE for meetings
• Make notes of highlights from each production meeting and send to the entire team by end of day
• Create and send Daily Shipping recap
• Create and maintain allocation logs
• Communicate late production and cancels to team weekly providing on order and all relevant info
People Management
• May manage interns
◦ Asses need
◦ Hire
◦ Mentor
◦ Delegate and provide direction
◦ Evaluate performance
• Mentor junior team members
• Help on-board new team members
Qualifications:
• Bachelor’s Degree
• Sales/Planning/Buying experience (at least one of these is required)
• Prior experience working with a major/department store in addition to Specialty accounts
• 3-5 years relevant experience
• Regularly work in excel and skilled at V-Look Up and Pivot Table functions
• Strong understanding of retail math concepts