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Training Coordinator - Global Customer Service
Burberry
London, , United Kingdom
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INTRODUCTION
Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.
JOB PURPOSE
To provideadministrative support to the Global Customer Service Training team .
RESPONSIBILITIES
• Global Training and Quality Manager calendar management
• Administrative support to the global Training team – including note taking, updating documentation, maintaining and organising training data
• Scheduling global training sessions in partnership with Productivity Improvement and Customer Service training teams
• Coordinating room set ups and provide ad hoc assistance to global trainers
PERSONAL PROFILE
• Ideally an interest in customer service and training.
• Previous experience in an administratively focussed role
• Flexible approach to deal with changing priorities
• Ability to build successful global working relationships
• Strong attention to detail, affinity for working in a fast paced environment with a heavy workload
• Confidence using all aspects of the Microsoft office programme (One Drive, Outlook, Excel, Powerpoint)
• Flexible to travel within the UK (Leeds)
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.