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Online Production Coordinator
Arcadia Group
Greater London, , United Kingdom
Job Details - this job has expired, please see similar jobs below
Online Production Coordinator
Marylebone
Online Production Coordinator
Brand:
Burton
Location:
Marylebone
Reporting To:
Online Production Manager
Department:
Digital
Purpose Of Role:
To co-ordinate continuous improvement initiatives that drive site quality, usability and ensure a quality customer experience. Day-to-day running of the Digital shops liaising with the Marketing, Trading and Design teams to ensure timely launches.
Tasks & Responsibilities
• Management of searchandising tool
• Build daily, weekly dynamic models across desktop sites for all content
• Ordering of all elements on product list pages
• Coordinate and deliver brand developments into desktop sites
• Work closely with digital systems to make any changes required to systems and data
• Oversee customer journey of sales catalogue, ensuring the best customer experience
• Regular analysis of website and competitors, making considered changes to websites
• Management of improvements to searchandising and content management systems, working closely with group E-commerce, Systems Team and Production Manager
• Investigate any bugs within searchandsing tool for brand digital
• Training all members of the digital team on searchandsing tool set, producing use guides and new processes for team
• Oversee promotions set up and execution, carefully considering customer journey and communicating out to production, and wider team
• Research E-Commerce best practice and online retail, social media and fashion trends
Key Experience, Skills & Abilities
• Excellent organisational skills with the ability to prioritise own workload and maintain focus at a detailed level
• Good problem solving skills – can overcome issues, propose solutions and make commercial decisions
• Can perform under pressure, operate in a fast paced environment and work to tight deadlines
• Good communication and interpersonal skills
• Works with others and is able to influence and communicate effectively at all levels, flexing style where appropriate
• High attention to detail
• Strong knowledge and aptitude in Excel & Word
• Enthusiasm, energy and determination to achieve results
• Passion for online industry, interest in fashion
Key Interfaces
• Production Manager
• Production Assistant
• E-Commerce Team
• Group E-Commerce/Development team
• Creative Team
• Buying Teams