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Product Package Design Program Manager
Estee Lauder
New York, NY, United States
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Description
The Program Manager, Product Package Design acts as the scoping lead for the Creative department’s portfolio of Product Package Design-related projects.
You oversee all Product Package Design operations including project management, workflow, comping and artwork, and partner with Global Supply Chain, Creative, and other cross-functional departments to ensure alignment and continuity of projects.
Responsibilities and Duties
Program Management
Planning, Analyzing, and Evaluating:
• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Identify key dependencies needed from cross-functional teams and external vendors; work with other program managers to identify risks and opportunities across multiple projects within the department
Monitoring and Reporting:
• Oversee and own the master Clinique Product Package Design Content Projects Portfolio Tracker from initiation to closure.
• Ensure DTOs, Design Turn Over documents, are issued correctly and on a timely basis.
• Drive aspects of the governance process including monitoring and reporting out program and project status, major issues/risks requiring escalation, and enforcing project constraints (schedule/scope/resources).
• Monitor and manage scope by ensuring any changes are documented, prioritized, approved and reported to all business teams and stakeholders.
• Manage creative/copy and external agency teams to ensure deliverable specifications are met and delivered on time.
• Conduct weekly project portfolio reviews with Production, Creative, and Marketing teams to align all stakeholders on priorities and schedule.
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.
• Resolve escalated business issues and remove productivity barriers.
• Assist the project manager(s) in overflow situations.
Closing:
• Conduct post-project reviews with all stakeholders to analyze project successes and opportunities for improvements.
Process Improvement & Leadership
• Recommend changes to existing program/project management approach and related tools.
• Champion internal systems for higher productivity and working.
• Provide leadership within the department and monitor individual project coordinators.
Financial and Administrative
• Manage cross-project dependencies, prioritizing and coordinating shared resources with other program and project managers.
• Monitor all internal and external costs for assigned programs.
• Reviews WIPs and final billing reports.
• Monitor through CPES and Workfront the flow of comprehensive program budgets / estimates to the appropriate area for approval prior to proceeding with project; monitoring costs to insure they are within the overall budget plan.
• Participate in monthly finance budget meetings and update finance team on monthly spend.
Qualifications
Requirements
• Bachelor’s Degree in Project Management, Marketing, Advertising, or Equivalent
• Knowledge of print/production/package production preferred
• PMI Certification and familiarity with Agile Methodologies (or certification) preferred
• Minimum of 5 years’ experience in program management for an in-house creative team
• Well versed in executing a portfolio of campaigns across multiple platforms
• Great program management abilities
• Self-motivated and willing to expand knowledge
• Experience working with internal and external teams to develop and negotiate project scopes and budgets
• Ability to self-manage while managing assigned teams and projects under tight deadlines.
• Proficiency in Microsoft Office is required; MS Project and/or other project management tools preferred
• Excellent interpersonal and communication skills and the ability to work with colleagues at various levels.