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Visual Merchandiser - Liverpool (UK) #8307
Forever 21
Liverpool, , United Kingdom
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Position Summary:
Support the company vision through execution of visual merchandise presentation in store location. The Visual Merchandiser executes the store visual plan as directed by the Visual Manager. Primary responsibility includes completing daily routines and assigned tasks while engaging customers on the sales floor.
Execute Daily Tasks to Support:
Operations Support
• Support all sales driven programs
• Execute excellent customer service
• Support all company programs and initiatives
Efficient and Timely Execution of Visual Directives
• Follow the monthly Visual calendar
• All updates including clothing, accessory and mannequins (both interior and window)
• Visual/marketing installations
• Floorsets
• Launches of new lines, products and promotions
Merchandising
• Maximize sales and visual impact though optimal arrangement of tables, fixtures, walls and mannequins while upholding company visual guidelines and directives
• Ensure proper placement of new receipts
• Maintain/update floor set shops as merchandise sells through while upholding visual standards
• Ensure store lighting is properly aimed at merchandise
• Assist with training and education of store opening and closing visual standards
Merchandise Management
• Accuracy, timeliness and proper placement of markdowns
• Support receiving and processing of shipment
• Support accurate and efficient store-to-store transfers and HQ returns
• Fixtures, visual supplies and back stock kept organized
Teamwork
• Execute assigned role and any additional duties productively
• Proactively engage in and support teamwork
• When assignments are complete, support other areas and other associates
• Communicate to Store Management any issues preventing own and team performance
Customer Service
• Always demonstrate customer service standards when on the sales floor
• Seek manager support for challenging customer issues
Job Responsibilities:
• Fully execute all assigned task and responsibilities
• Support management efforts to integrate both operational and visual objectives
• Collaborate with other Visual Merchandisers to maximize sales and team performance
• Support timely merchandise receipts, transfers, returns and processing
• Ensure forms and mannequins are clean, presentable, in good working order and presenting in proper positioning and composition
• Ensure brand concepts are represented as directed
• Work directly and enthusiastically with Sales Associates, managers and customers
• Support a store-wide fun, exciting and rewarding culture
• Follow all scheduled shifts, breaks and meal periods
• Follow all policies and procedures
• Support housekeeping and cleaning projects
• Communicate with Store Management merchandise transfer opportunities
• Keep updated on Visual and Operations Memos
Job Requirements:
• 2 or more years’ experience in visual merchandising or styling
• Must have experience in mannequin maintenance and styling
• Knowledge of colors, patterns, and textures
• Knowledge of floor sets and plan-o-grams
• Ability to forecast the latest trends
• Ability to follow and execute corporate visual merchandising standards