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Market Director - Stores
Lowe's
Asheville, NC, United States
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Job Description
This primary purpose of this job is ultimate responsibility for overall store performance (maximum 12-14 stores) within Markets, with a primary focus on sales and profitability. The job is expected to drive store sales growth and profitability by approaching the business strategically, studying issues and opportunities within the local markets, and working to develop/implement long-range plans that drive business objectives. The job will coach and develop the leadership talent in the Market and constantly prepare and lead people through change. The job must empower Store Managers to lead the businesses and manage operations autonomously within the stores. Market Directors are expected to have all stores in a state of sales and service readiness at all times and ensure that all corporate-originated programs are optimally implemented.
•Partners with the VP Store Operations to review Market strategies and then takes specific tactical steps to execute the strategy successfully across individual stores within the Market and ensures Store Managers understands his/her impact and responsibility in delivering to that strategy
•Drives the execution of all corporate and regional programs designed to drive sales and service in the stores; establishes a Sales Culture by setting clear and measurable sales goals for stores; holds store management accountable for attaining
those goals while also helping them understand the intent and inspiring them to drive for results on their own
•Ensures that stores within the Market meet or exceed service expectations; ensures Store Managers understand level of service offered by competition and capitalize on available opportunities; champions and embraces Corporate initiatives / technologies and leverages them to create a differentiating level of service
• Establishes key Market priorities and communicates those priorities to Store Managers to ensure the alignment of the Market with overall company strategy
• Makes regular visits to Market Stores to validate that the Lowe’s Brand presentation standards are maintained at all times; takes swift and appropriate action when standards do not meet expectations
•Reviews store staffing/payroll and other controllable expenses reports (e.g., sales/payroll weekly reports, FT/PT ratio reports, controllable expense reports) and takes action when something does not meet company standards; actively looks for new ways to improve store staffing productivity and ways to reduce store expenses; partners with and supports Area Staff to ensure execution of operational programs
•Develops Store Managers into leaders who run stores autonomously and at the highest level of consistent performance; works constantly to stretch, challenge and develop leaders in stores in an effort to keep the leadership pipeline full; attracts and develops talented and diverse employees to drive overall sales and profitability performance within the
Market
Required Qualifications:
Bachelor's Degree Business Administration and 4 years’ experience Store Manager (Lowes)
Or
Bachelor's Degree Business Administration and 4 years’ experience Store Manager (operations management experience in retail operation with revenues in excess of $40 million)
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.