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Director, Planning & Customer Service
Del Monte Foods
Walnut Creek, CA, United States
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Job Description
POSITION FUNCTION & SCOPE:
Has direct responsibility for enterprise wide Demand Planning, Supply / Production Planning, Integrated Business Planning (S&OP), Sales Order Management, Stage Gate for New Products, and select Master Data tables for a $1.6B enterprise. Is a key member of Supply Chain Leadership team and works with cross-functional groups including C-Suite, marketing, sales, finance, and operations teams to develop and publish enterprise plans across an 18-month horizon. Responsible for delivering working capital objectives and projections based on inventory. Responsible for customer service levels across all lines of business.
The position manages multiple teams and is responsible for acquiring and developing talent to build the future supply chain organization.
PRIMARY RESPONSIBILITIES:
Performs management and leadership responsibilities in accordance with the company policies and applicable laws. Has overall control of planning, staffing, budgeting, managing expense and capital priorities and recommending changes to policies and methods.
Is responsible for setting the planning strategy for the enterprise that is used to drive annual production, set AOP, update the financial outlook, and purchase finished goods and raw materials. Ensures that inventory levels are maintained at levels sufficient to meet Enterprise working capital targets. Delivers the S&OP plan that drives company financials. Conducts long- and short-range capacity studies to determine requirements for new equipment and facilities. Directs long- and short-range production scheduling to meet sales objectives. Sets strategy for Advanced Planning and Sales Order Management systems, including demand planning, production planning, inventory control. Major communications link between marketing, manufacturing, purchasing, finance, transportation and distribution. Directs the stage gate process for New Product Development, and Master Data Management for Material, Customer and Price tables.
• As a key member of the Supply Chain Leadership team, develops and execute the supply chain technology roadmap.
• Direct the implementation and continuous improvement of the Company's Integrated Business Planning process.
• Direct teams who produce and publish Demand Plans, Seasonal Pack Plans, Monthly Pack Plans, Finished Goods Purchasing Plans, Deployment Plans.
• Develop consistent process metrics for Planning that measure effectiveness towards achieving identified goals.
• Contribute to COGS goals through deployment via optimal transportation mode.
• Develop KPIs, implement and drive accountability for joint effectiveness between planning and manufacturing.
• Develop tools to manage and analyze supply chain capacities, including contract manufacturers production capacities and distribution center facility capacities.
• Drive standardization of processes and procedures, transaction methods with suppliers, data collection, negotiation, performance improvement, and cost reduction.
• Develop and implement strategy for Sales Order Management, including technology roadmap, process improvement, and staffing to meet total Company demand and service objectives.
• Exhibits a commitment to excellence and to superior customer service -- both external and internal Identifies longer term service and cost improvement opportunities with key customers. Works with sales and customers to scope and resource the initiatives for joint benefit.
QUALIFICATIONS:
• Bachelor's Degree from an accredited four-year college or university, MBA Preferred.
• Minimum 15+ years' experience in customer service, planning and supply chain.
• Progressive experience in the consumer products industry working with national and local retailers and wholesalers.
• Highly experienced in developing Demand plans, Production plans, Inventory plans for a large enterprise.
• Highly experienced in managing inventory levels to enterprise targets and contributing to working capital objectives.
• Highly experienced in developing supply chain designs to support the cost-effective growth of business volume.
• Contribute to profitability by utilizing analytics, forecasting and negotiation skills to produce, and distribute goods from multiple plants to multiple DC's at lowest feasible cost.
• Experience implementing and leveraging advanced planning systems, order management systems and related complementary supply chain systems.
• Expertise with project management, process improvement and customer service metrics in industry.
• Proven track record of exceptional performance in FDA regulated environments, with FDA & client audits.
• Experience with SAP APO and SAP SNP a plus.
• Strong leadership and effective team management & development skills.
• Executive presence and experience presenting to C-Suite.
• Strong communication skills, both written and verbal.
• Must be proficient in Microsoft Office Suite.
• Experience managing large teams, excellent people and decision-making skills.
Del Monte Foods is one of the country's largest and most well-known producers, distributors and marketers of premium quality, branded food products for the U.S. retail market, generating approximately $1.7 billion in net sales in fiscal 2016. With a powerful portfolio of brands, Del Monte products are found in six out of ten U.S. households. Brands include Del Monte®, Contadina®, S&W®, College Inn®, Sager Creek and other brand names. The Company also produces and distributes private label food products.
WE OFFER:
• Competitive salary
• Comprehensive benefits package including Medical, Dental, Vision, and 401(k)
Del Monte Foods, Inc. is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical condition, disability, protected veteran status, or any other legally protected status.
Please be advised that your application is not complete until you fill out, sign, and submit an Application for Employment for a specific position for which Del Monte Foods, Inc. is actively recruiting. Your application must reflect that you possess the required qualifications for the position.
No sponsorship is available for this position.
No agencies or 3rd party vendors.