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Xfinity Sales Professional (Winback)
Entertainment & Media Industry Company
Ivyland, PA, United States
Job Details - this job has expired, please see similar jobs below
Job Summary:
Responsible for the promotion and sale of Company products and services
to include video, high-speed Internet, voice and XFINITY Home. The
primary focus is on increasing connect volume in assigned territories
through sales to former customers to win them back. Utilizes advanced
knowledge of Company's products and services as well as sales process
experience to maximize sales and effectively work assigned turf.
Core Responsibilities:
• Demonstrates an advanced knowledge of Company products, promoting and
selling offerings to individual customers by knocking every door within
assigned territory. Displays thorough and recent competitive knowledge
of features, benefits, product differences, pricing, and campaigns for
video, high-speed internet, voice and XFINITY Home.
• Effectively communicates and develops rapport with customers.
Evaluates individual customers' existing and potential product needs and
make recommendations. Increases customer understanding of Company
products and pricing models as well as competitive advantage over other
service providers. Evaluates competitive offers and frames response to
show the benefits of Company.
• Possesses functional knowledge of selling reflective of 2-3 years
experience in the field.
• Creates and executes turf management plans without assistance,
utilizes experience-based sales technique, operates independently.
• Shows confidence in selling ability.
• Displays competent time management and organizational skills.
• Meets and exceeds sales goals as established by local market.
Independently establishes and organizes daily sales activities.
Generates business through established and approved methods of lead
generation. Implements effective sales closing techniques to ensure
product installation goal is achieved.
• Demonstrates a consistent record of success in residential canvassing
sales environment with emphasis on business to consumer sales.
• Displays thorough and advanced understanding of video, high-speed
internet, voice and XFINITY Home.
• Possesses effective communication, organizational, and people skills,
as well as strong customer service skills.
• Illustrates strong technical capability (computer knowledge, billing
system, databases).
• Must meet the physical requirements of the job including, but not
limited to, the ability to walk and/or travel door-to-door for
considerable distances in all types of weather conditions.
• Where applicable, obtain and maintain any credentials and/or licenses
necessary to sell and/or design alarm systems as required by law.
• Consistent exercise of independent judgment and discretion in matters
of significance.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• High School Degree or Equivalent
• Generally requires 2-3 years related experience.
Company is an EOE/Veterans/Disabled/LGBT employer