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Urban Outfitters, Inc. (www.URBN.com) is an innovative specialty retailer which offers a variety of lifestyle merchandise to highly defined customer niches through brands including Urban Outfitters, Anthropologie, Free People, Terrain, and BHLDN. Urban Outfitters, Inc., is both a Fortune 1000 and S&P 500 ranked company with $2.8 Billion in revenues.
The Vendor Relations Coordinator provides support for the Vendor Relations and Compliance Manager, with a particular emphasis on managing the vendor experience. This position has a specific focus on improving processes internally, as well as from a vendor standpoint, with the end goal being enhancing the vendor experience while simultaneously improving efficiency in the supply chain. The Vendor Relations Coordinator will serve as a liaison to the rest of the organization as well as external contacts to ensure an effective URBN vendor experience.
-All URBN brands: Free People, Anthropologie, Urban Outfitters, Terrain, BHLDN
-All URBN production staff
-Various software support staff
-Customs and Regulatory Compliance departments
-Other departments involved in the supply chain
Responsible for managing the vendor experience including the vendor on-boarding process as well as ongoing vendor support.
Drive new initiatives and improve processes to reduce friction in the supply chain, ultimately improving vendor compliance as well as speed-to-market.
Responsible for driving new initiatives designed to enhance and improve the vendor process.
Will be required to have a thorough understanding of Tradestone, the vendor guidelines, and all compliance related requirements.
Proofread and edit vendor communication drafts and final materials for appropriate and consistent format.
Apply expert knowledge of company policy/procedures as appropriate in getting approvals and making requests.
Organize and develop training sessions for vendors, as well as for buying teams and buying support groups.
• High degree of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Proficient written and verbal communication skills
• Knowledge of website maintenance and retail operations a plus
Analytical Thinking: Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is difficult or complex.
Organization and Attention to Detail: Ability to maintain organization and balance across various projects simultaneously. Pays close attention to detail and is able to identify errors and areas for improvement in a process. Proofreads work & writes in a professional manner.
Excellent Follow up Skills: Practices regular follow-up with necessary partners when executing projects. Uses assertive action to ensure projects are fully completed and new processes fully developed.
Open and Willing to View Processes from Various Perspectives: Able to view information and processes from a vendor standpoint, as well as identify how a process may affect other functional departments within the company.
Problem Solving and Decision Making: Identifies problems and applies knowledge, understanding of the business and experience to address them; makes timely and effective decisions by gathering relevant information, systematically analyzing options, and choosing the best course of action based on all relevant information.
Results Orientation: Drives self and others to achieve results and surpass goals by setting high standards of performance, continually striving to do things better to improve performance, and looking for ways to succeed no matter what the challenge.
Building and Managing Relationships: Builds and maintains an active network of strong working relationships at multiple levels both inside and outside the organization by working to build alliances, partnerships, and long-term supportive relationships; stays in touch, listens to input, and keeps communication lines open.
B.A. degree or equivalent experience, preferred
No travel required.
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