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Trader Voice Engineer (Voice Recording)
Finance & Investment Industry Company
New York, NY, United States
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Company Profile
Company is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations,governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our Company websiteer, we share a common set of values rooted in integrity, excellence and strong team ethic. Company can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Technology
Technology works as a strategic partner with Company business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Company's sizeable investment in technology results in quantitative trading systems, cutting-edge modelling and simulation software, comprehensive risk and security systems, and robust client-relationship capabilities, plus the worldwide infrastructure that forms the backbone of these systems and tools. Our insights, our applications and infrastructure give a competitive edge to clients' businesses—and to our own.
Enterprise Infrastructure (EI)
EI is that global technology group that delivers the software and hardware technology solutions that make our businesses run. The team manages the production,operations, and engineering of our data centers, voice and data networking solutions, wireless technologies, server and database operations, desktops,servers and mainframes.
Job Description
This position's focused on Trader Voice:
This position is part of the Enterprise Telecom (ET) Voice Engineering Team. The candidate’s responsibilities will include Voice architecture, engineering standards and creates best practice technical architecture models utilizing knowledge of industry and technical trends.
Responsibilities
The SBC VOIP Engineer will provide Tier 3 technical support and assistance on all technical issues in regards to Session Border Controller and call routing Company websiteate’s main duties will require the following activities globally: Design reviews, Managing VTMs globally for SBC products, Compliance activities,Service and/or Installation of new products, Senior Level troubleshooting of the Voice routing system infrastructure. The successful candidate must have a solid understanding of Session Border Controller design, engineering, implementation and troubleshooting skills (preferably at the enterprise level).Candidate must have a minimum of 5 years experience
Qualifications:
Required Skills:
Proven track record in Session Border Controller support within an enterprise environment,preferred ACME Packet, Oracle, Convergence
Knowledge of Cisco Gatekeeper programming
Knowledge of various VOIP protocols to include SIP and H323. Knowledge/experience of the following are of benefit:
Practical experience of solution deployments and support involving contact center solutions including Cisco CuCM, Cisco ICM, Avaya ACD and IVR, AspectDialers
Good working knowledge of IP addressing and Access Control Lists.
Excellent interpersonal, verbal and written communication skills
Proven ability to manage partners and vendors
Time management and prioritization skills
Ability to develop strong working relationships / partnerships with Architecture group
Ability to manage multiple activities and changing priorities
Ability to work under pressure and to meet tight deadlines
Ability to work in a matrix reporting environment
Self-starter with ability to take the initiative and master new tasks quickly
Methodical, attention to detail
Excellent team player Knowledge/Experience: