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Test Administrator - Concord, NH
Entertainment & Media Industry Company
Concord, NH, United States
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Description
Company VUE (Company website) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Company VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Company VUE offers a great environment to start or grow your career, we are now hiring for a Test Administrator to join our team based in Concord NH.
Company VUE is a business of Company, the world's leading learning company with global-reach and market-leading businesses. Company is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Company is an Equal Opportunity and Affirmative Action Employer and a member of E-verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Responsibilities
Company VUE is seeking aPart-Time Test Administrator for our Concord location.
SCHEDULE REQUIREMENTS:
*Our ideal candidate demonstrates flexibility and teamwork.
*Ability to work 0-10 hours per week with an expectation to work more hours as needed.
*Employees must be available to work various shifts between the hours of 7:30AM-8PM various shifts as scheduled, any day Monday through Saturday.
*MUST be willing to work about 1 Saturday per month.
*Schedules are available at least 2 weeks in advance.
*Starting Pay $10.50 per hour.
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
*Understands and complies with all testing procedures.
*Checks in examinees, verifies identification, and explains the exam process.
*Monitors examinees while testing.
*Maintains a secure testing environment.
*Communicates with internal departments to investigate and fix technical issues.
*Strictly adheres to company policies using careful judgment.
*Light housekeeping duties such as vacuuming, sanitizing keyboards, office trash, etc.
*Other duties as assigned.
Qualifications:
*Minimum of 1 year customer service experience preferred.
*High school diploma or equivalent is required.
*Strong communication skills are a must.
*Must be flexible in work hours and days.
*Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
*Ability to lift up to 20 lbs on occasion. Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room. Must have the ability to sit for long periods of time. Must be able to bend, stoop & lift from a stooped position.
*Must be comfortable in a quiet testing environment and hear spoken words in soft voices.
*Must be able to see small details at a distance. Ability to see names clearly on id cards and the computer screen.