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Sr UX Designer
Entertainment & Media Industry Company
Greenwood Village, CO, United States
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JOB SUMMARY
Designs moderate to complex products and features that directly impact the consumer experience. Designs innovative solutions by collaborating with all involved teams and support new and existing features across multiple applications.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Brings user-centered design (UCD) process methodology leadership to digital applications from concept to launch
Acts as an evangelist for the customer experience within the organization
Creates personas and journey maps as a foundation to project work
Creates information architecture and wireframes that both meet business goals and ensure a positive user experience
Works closely with the greater UX team to support cross-platform consistency, define application interactions, and identify usability testing needs
Works within cross-functional team to understand expectations, priorities, and necessary deliverables
Documents, communicates and presents design ideas to fellow team members, stakeholders, executives, and clients
Leads brainstorming sessions, and wireframe and design reviews to help solve problems
Be a fully engaged and positive member of a collaborative team
Mentors other UX designers
Manages multiple priorities and project timelines
Ensures the health of the product, feature, and relationships with clients
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to demonstrate basic UI design skills via portfolio
Basic understanding of UX best practices
Ability to deliver against several initiatives simultaneously
Excellent written and verbal communication skills
Experience creating highly-detailed annotated wireframes, user flows, and process flows within consumer applications
Understanding of platform specific nomenclature
The ability to sketch and generate big-picture ideas for early-stage UX work
Strong time management skills and the ability to be self-directed when needed
Strong client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
Experience with project estimation
Experience planning and facilitating user research and usability tests including A/B and multi-variant testing
Experience creating personas and customer journey maps
Experience leading complex UX projects
Education
Bachelor's degree in Design / HCI / Related Field , or equivalent real world experience.
Related Work Experience Number of Years
UX design experience with at least 60% focus on UX 6 - 8 yrs
Proficient with common Interface Tools (Axure, Omnigraffle, Balsamiq, Sketch)
WORKING CONDITIONS
Office environment
EOE Race/Sex/Vet/Disability
Charter is committed to diversity, and values the ways in which we are different.