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Social Media Manager
Entertainment & Media Industry Company
Brooklyn, NY, United States
Job Details - this job has expired, please see similar jobs below
Job Description:
Company builds innovative and compelling digital educational products that empower teachers and students across the country. We have a long history as the leading innovator in K-12 education - and have been described as the best tech company in education and the best education company in tech.
While others try to shrink the learning experience into the technology, we use technology to expand what is possible in real classrooms with real students and teachers.
Company works with educators across the country - and about 2 million students. Although we’re a technology company, we don’t believe that our work is over the moment a teacher has a new software license. Instead, it’s just beginning - we work side-by-side with educators and school leaders, fitting our products into the lived reality of classrooms and schools.
Position Summary:
Company New Curriculum is looking for a community manager to both lead the development of a grassroots community of educators as well as engage with existing users to address their questions and glean insight into their usage of Company Supplementals and Company Science. Specifically, the community manager will manage the social accounts for Company ELA and Company Math, monitor and engage with interest-based groups to promote Company Supplementals, and answer questions that come in via various support channels. The community manager will report to the digital marketing manager for Company New Curriculum.
Responsibilities:
The New Curriculum community manager will:
• Manage the social accounts for Company ELA, Company Math, and Company Science, including posting, responding, and reporting out activity to the product teams
• Cultivate a set of Company Supplementals educators who use the products and are willing to engage with the product teams in providing direct feedback on the products
• Collaborate with the marketing director and digital marketing manager on social campaigns to be released throughout the year
• Respond to user inquiries and answer product-related questions that arrive via social, chat, and email channels
• Support pilot activities from recruiting to implementation to reporting out to executive and product teams
Minimum Qualifications:
• BS/BA degree
• Higher-level degree in an education-related field very desirable.
• Direct teaching experience in elementary or middle school very desirable.
• Experience with growing and/or supporting online communities
• Direct marketing / communications experience
• Well versed in the main social outlets and their unique capabilities
• Exceptional writing and communication skills
• Ability to proactively engage with educators and connect with them
• Ability to work collaboratively with colleagues in a results-driven, team-oriented environment
• Extremely effective public speaking skills and presence
Company is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.