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Services Marketing Cloud Director
Internet Industry Company
London, , United Kingdom
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Services Marketing Cloud Director
Company Marketing Cloud is the world's #39 most powerful digital marketing platform
letting you connect to customers in a whole new way. With Marketing Cloud you can
plan, personalise and optimise every single customer journey, creating real-time,
relevant communications tailored to what your customers want.
Company is hiring a director for its Services division focussed on our Marketing
Cloud platform. We're looking for an experienced leader who has broad experience
across all aspects of Company and can demonstrate how you built and lead technical specialty teams that help win, deliver and then package and publish best practices.
The candidate will be passionate about our technology, an evangelist/champion that
promotes the Marketing Cloud technology and "sells it" internally and externally.
Responsibilities include:
Build a business - collaborate with Sales leaders to drive design wins and platform adoption
Build and lead great teams - attract top technical talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills
Develop partnerships - proactively develop industry solution maps.
Drive collaboration and integration between multiple partners to deliver comprehensive solutions for large enterprises
Learn and teach - build a team of leaders and technical specialists on the Marketing Cloud platform
Make new markets - develop the engagement model for driving the first wins for Marketing Cloud in new customers/new market segments
Be a customer advocate - Work with our product teams to convey deep technical requirements from partners and customers as input to our technology roadmaps
Deliver value - lead high quality delivery with our partners in our enterprise customers across a variety of sectors, enabling breakthrough business outcomes for our customers and their employees
Basic qualifications:
Outstanding customer relationship management experience and collaboration skills
Demonstrated ability to think strategically about business, product, and technical challenges
Consulting practice leadership as a manager of managers with a team size of c.40 with related goals/KPI's
Deep understanding of Company cloud platform
Highly strategic and analytical, possessing 10 or more years of relevant IT experience
BS level degree required, computer science, business or math background preferred
Travel
Domestic and international travel of up to 20% maybe essential
Company, the Customer Success Platform and world's #39 #1 CRM, empowers
companies to connect with their customers in a whole new way. The company was
founded on three disruptive ideas: a new technology model in cloud computing, a
pay-as- you-go business model, and a new integrated corporate philanthropy model.
These founding principles have taken our company to great heights, including being
named one of Forbes's "World's Most Innovative Company" five years in a row and
one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the
fastest growing of the top 10 enterprise software companies, and this level of growth
equals incredible opportunities to grow a career at Company. Together, with our
whole Ohana (Hawaiian for family) made up of our employees, customers, partners and communities, we are working to improve the state of the world.