About Barclays Barclays is an international financial services provider engaged in personal banking, credit cards, corporate and investment banking and wealth management with an extensive presence in Europe, the Americas, Africa and Asia. Barclays’ purpose is to help people achieve their ambitions – in the right way. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs approximately 140,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. For further information about Barclays, please visit our website Company website. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. About Infrastructure Services – IaaS - Storage Infrastructure Services are the global team supporting all technology needs across the global Barclays estate to which Barclaycard US (BCUS) is one of the major business groups. Infrastructure as a Service (IaaS) is one technology group within Infrastructure Services that is focused on support, delivery and lifecycle management of the Windows and Unix server platforms and Storage and Backup infrastructures across the Barclays estate. As a member of IaaS team in Infrastructure Services, the Global Storage Services team delivers support and solutions across the global Barclays estate on the following technology areas in over 40+ strategic Barclays Data Centres globally.   • Enterprise Storage   • File Storage   • Backup & Archive   • Service Assurance   • Service Operations This specific role will be located in the IaaS Storage team’s local Barclaycard US team based in Wilmington, DE, but will be a member of the global IaaS Storage team that manages 4 PB of data across 2 regional Data Centres within the Americas for Barclaycard US. Main Duties and Responsibilities The team is responsible for support, lifecycle management and project implementation of Storage & Backup Infrastructure as defined in Global Storage Standards. Role focus is isolated to the Barclaycard US business in the Americas, but resources act as global members of the IaaS Storage team in Infrastructure Services. The role holder will not only act as a subject matter expert for Block and File Storage projects and problem resolution, but act as the Americas Storage team technical team lead. The main duties include:   • Member of a 24.x 7 Storage Support team covering Barclaycard US primarily and secondary coverage to Barclays Americas estate   • On-call support for Barclaycard US Storage & Backup infrastructure and services supported by global team   • Liaise with local and global delivery managers to provide Barclays application and service owners timely deliveries to their SAN, NAS, Archive or Backup Storage requirements   • Produce and deliver standard builds and use cases for the Barclays engineered SAN, NAS, and Archive and Backup solutions within Barclaycard US estate   • Establish and upgrade processes, documentation, and test results of all infrastructures in accordance with Barclays engineered storage infrastructure standards within Barclaycard US estate   • Fully accountable for the delivery of Barclaycard US Storage & Backup infrastructure initiatives, projects, requests for change, and operational enhancements   • Closely manage detailed plans/designs to ensure a common design/delivery approach using global storage approved designs across the Storage within Barclaycard US   • Involvement in architecture strategy, deployment, migration and delivery of updated and new storage solutions in line with Barclays Storage Engineering standards   • Lifecycle management on a local scale in Barclaycard US estate for all Storage technologies including upgrades, deployments and performance tuning of standard infrastructures   • Incident, Problem and Change management accountability of all Storage & Backup Infrastructure within the Barclaycard US estate   • Technology risk management of the Storage and Backup infrastructures within Barclaycard US; working with local Tech Risk and Global IaaS Storage team on remediation of risks   • Involvement regional and global Storage infrastructure Capacity Management reporting and remediation to maintain a best in class service to Barclays customers   • Involvement in local team leadership with Global Storage Leadership team for IaaS (Windows, Unix and Storage) in BCUS to delivery Infrastructure Services objectives locally   • Play a key role in Business Continuity Planning and DR strategy within Barclaycard US estate ensuring our designs are considered Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards. Essential/Basic Qualifications Education Requirements Educated to Bachelor’s Degree or above Certified Storage Professional in any of the industry standard storage or backup infrastructure Educated to Bachelor’s Degree or above in Computer Science, Information Systems or any Engineering area of expertise EMC, IBM or NetApp Certified Storage Professional Skills / Experience Required 3 years experience in a major financial institution working as an IT Systems Engineer or Senior IT support role within a large, diverse enterprise infrastructure. 3 years senior storage engineer level problem solving and troubleshooting SAN, NAS or Fabric related issues within an enterprise storage infrastructure 3 years senior Storage support engineer level experience with industry standard Network Attached Storage (NAS) based solutions, preferably NetApp and Isilon filers Subject Matter Expert level knowledge with industry standard Storage Attached Network (SAN) based solutions, preferably EMC VMAX, IBM XIV and EMC XtremeIO or PureStorage arrays 3 years experience as Storage technical team lead with responsibility for driving project delivery and infrastructure support 3 years experience in technical subject matter expert in Block or File Storage infrastructures 3 years experience in configuring, designing and delivering solutions for Storage infrastructure with following technologies. EMC Vmax EMC XtremeIO IBM XIV IBM V7000 / V9000 EMC Isilon EMC Clariion EMC Centera EMC Isilon NetApp C-Mode Filer NetApp 7-Mode Filer NetApp OnTap 8.x OS or higher PureStorage 3 years experience with managing and deploying upgrades for production storage arrays with above listed technologies 3 years experience with administering and troubleshooting NFS and CIFS connectivity to File Storage (NetApp) Infrastructures 3 years experience with supporting SAN and NAS infrastructures for Virtual Desktop and Server infrastructures 3 years experience of supporting, documenting, deploying and migrations in a large Storage Infrastructure in an enterprise financial institution Experience with engineering, developing, deploying and/or supporting complex environments and applications 3 years experience in supporting, designing and deploying SAN Fabric infrastructure Working knowledge or experience of Backup Infrastructure Administration with TSM or NetBackup 5 years experience in a major financial institution working as an IT Systems Engineer or Senior IT support role within a large, diverse enterprise infrastructure. 5 years senior storage engineer level problem solving and troubleshooting SAN, NAS or Fabric related issues within an enterprise storage infrastructure 5 years senior Storage support engineer level experience with industry standard Network Attached Storage (NAS) based solutions, preferably NetApp and Isilon filers Subject Matter Expert level knowledge with industry standard Storage Attached Network (SAN) based solutions, preferably EMC VMAX, IBM XIV and EMC XtremeIO or PureStorage arrays 5 years experience as Storage technical team lead with responsibility for driving project delivery and infrastructure support 3 years experience as Storage infrastructure team lead with responsibility for team’s success in customer service, storage infrastructure management, project management and delivery of overall storage team 5 years experience in technical subject matter expert in Block or File Storage infrastructures 5 years experience in configuring, designing and delivering solutions for Storage infrastructure with following technologies. EMC Vmax EMC XtremeIO IBM XIV IBM V7000 / V9000 EMC Isilon EMC Clariion EMC Centera EMC Isilon NetApp C-Mode Filer NetApp 7-Mode Filer NetApp OnTap 8.x OS or higher PureStorage 5 years experience with managing and deploying upgrades for production storage arrays with above listed technologies 5 years experience with administering and troubleshooting NFS and CIFS connectivity to File Storage (NetApp) Infrastructures 5 years experience with supporting SAN and NAS infrastructures for Virtual Desktop and Server infrastructures 3 years experience of supporting, documenting, deploying and migrations in a large Storage Infrastructure in an enterprise financial institution Experience with engineering, developing, deploying and/or supporting complex environments and applications 5 years experience in supporting, designing and deploying SAN Fabric infrastructure 3 years experience of Backup Infrastructure Administration with TSM or NetBackup Barclays Values and Diversity Our common purpose is to help people achieve their ambitions – in the right way. We’ll measure and reward our people, not just on commercial results, but on how they live our Values of Respect, Integrity, Service, Excellence and Stewardship and bring them to life every day. To find out more about working at Barclays and the development opportunities we offer please visit our website Company website We are an equal opportunity employer and we are opposed to discrimination on any grounds.