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Relationship Director
Finance & Investment Industry Company
Tokyo Minato, , Japan
Job Details - this job has expired, please see similar jobs below
Description
Business Area: PCB
Department/Function:Corporate Banking
Primary Location/s: Tokyo, Japan
Job Title: Relationship Director
Corporate Grade:Vice President
Barclays moves, lends, invests and protects money for customers and clients worldwide. Please visit our website here for more information.
Corporate Banking:
Corporate Banking is the team within Barclays Corporate & International, providing global large companies with a broad spectrum of solutions to the client’s strategic, financing and risk management needs. The services provided through Global Corporates are cash management, liquidity management and trade & working capital.
Corporate Banking team in Japan provides financial solutions to selected Japanese global corporate clients within Barclays’ plc footprint, and its mission is to increase the revenue and improve the profitability derived from the relationship with these selected Japanese global corporate.
Overall purpose of role:
• Providing excellent customer service and building deep customer relationships
• Managing a portfolio of large corporate clients, both SOEs and POEs to maximize sustainable income from Corporate Bank product, and maximize connectivity across Barclays Group
• Evolve the FI strategy for the new operating environment; dealing with the challenges and opportunities presented by market and regulatory changes
• Develop, maintain, and execute on Non Bank Financial Institutions strategy
• Developing your portfolio through increasing wallet share and winning new business
• Ensuring effective risk management of existing customers and new opportunities
Key Accountabilities and Skills required:
This section should include:
Key specific accountabilities.
Customer Sales & Services (60%)
• Targeting prospective customers to develop new relationships and win new business
• Supporting existing customers to provide excellent service and be recognised as a trusted advisor.
• Working with Marketing to raise profile in the external market
• Working with industry specialists as appropriate for solution delivery
• Working with product partners and the wider Barclays Group to increase wallet share
• Working with credit colleagues to structure solutions
• Adherence to pricing policies for debt, credit balances & money transmission
• Using prioritisation model to ensure regular contact with customers, including strategic annual review, service meetings, complaint resolution, etc.
Using Sales Playbook to follow customer centric and professional sales process, including:
• Meeting preparation
• Developing deep understanding of customer
• Effective negotiation, pricing and due diligence
• Becoming your customer’s trusted partner
• Accurate and timely pipeline completion
• Complete call reports for all meetings
• Wallet Share Plan and Customer Account Strategy Plan for all customers
Risk Management & Control - 30%
Delivering against risk objectives, by:
• Ensuring effective risk management of portfolio
• Taking ownership of high quality objective credit applications, ensure robust ongoing monitoring and control and that sound judgement is exercised at all times.
• Ensure high standards of data quality are maintained at all times
• Working to continuously improve credit knowledge and expertise
• Building an effective working partnership with credit colleagues
• Ensure compliance with mandatory Risk policies and procedures relating to credit conformance and regulatory, operational, legal risk and Financial Crime.
• Managing ‘Early warning list’ customers to reduce risk, ensuring proactive and timely referral to Credit and Business Support colleagues.
Team Working – 10%
• Support, coach and develop team members
• Seek, share and embed best practice both regionally and nationally
• Participate fully in your Performance Development, continue to proactively develop yourself and undertake relevant training (including sales process, product, industry, etc).
• Make an active contribution to global corporate clients at a local, regional and national level
Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
Your Skills and Qualifications will include
Competencies
• Commercial Effectiveness: Including Client/Customer Focus and Commerciality
• Control Environment: Including Risk Management
• Business Skills: Including Deliver Solutions and Decision Making
• Management & Leadership: Including People Development
• Personal & Interpersonal Skills: Including Communication & Influence and Collaboration
• Technical Knowledge
Technical Skills
• Sales
• Networking
• Communication (including presentation skills) in English and Japanese
• Negotiation
• IT
• Credit
Knowledge and Expertise
Knowledge of Corporate banking products, services and policies required to undertake the role:
• Detailed knowledge of income drivers
• Credit risk management expertise – expected to completed risk accreditation to completed within 12 months of being in role and any other targeted learning or annual accreditation and apply the skills to a high level on a daily basis
• An understanding of policies and procedures across the Group relevant to the corporate banking market
• Comprehensive understanding of the impact of economic environment on customer’s needs and business
• Comprehensive knowledge of mandatory Risk policies and procedures relating to credit conformance and regulatory, operational and legal risk
• High quality objective credit risk and financial crime risk applications, ensure robust ongoing monitoring and control and that sound judgment is exercised at all times.
Other requirement specific to the role:
• The job holder will be required to undertake a significant number of visits to customers at their own premises, requiring a high degree of mobility around the designated “patch”
The Benefits: Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary and all the tools, technology and support you need to succeed.
Our Culture: Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
Barclays is an equal opportunity employer and are opposed to discrimination on any Company website more detailed information, please visit our dedicated Diversity and Inclusion site here.