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Receptionist
Entertainment & Media Industry Company
Sioux Falls, SD, United States
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USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon. And we have over 100 million unique visitors a month, which is more than Buzzfeed, Yahoo News, and Huffington Post. Because our team consists of over 110 local properties with USA TODAY at the helm, you’ll have the luxury of living in a community you love while making a national impact.
Arugs News Leader, a Company and member of the USA TODAY NETWORK, is seeking a Customer Service Specialist to assist customers – both walk-in and via phone. If you are passionate about providing exceptional customer service then read on…
In this role, you will:
• Assist customers, both walk-in and via phone, with the placement of classified advertisements as well as special announcements.
• Work with small business customers on service directory needs.
• Answer and route phone calls.
• Serve as a back-up in placing obituaries, entering display orders, pulling tearsheets, and creating reports.
Here’s what you need:
• Able and willing to work Part-Time schedule
• Excellent customer service skills required including previous experience working with customers via phone or in person
• Proven ability to effectively prioritize tasks and accomplish responsibilities to produce quality results in a fast-paced deadline driven environment
• Prior experience in an office environment
• Proven track record of producing accurate work including spelling, grammar and high level of attention to detail
• Must be a self-starter, be able to take initiative and multitask
• Excellent verbal and written communication skills
• Good problem solving skills
• Excellent telephone etiquette