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QA Analyst
Entertainment & Media Industry Company
New York, NY, United States
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About Us
Company is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. Company owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. Company’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Responsibilities
This is a great opportunity to work alongside the Senior Director on strategy, process efficiencies and consistencies across the Digital Sales Operations team. This role will be accountable for the successful launch of premium campaigns on multiple platforms (desktop, mobile, apps, TV connected devices, etc.). Properties include, but are not limited to: NBC, USA, SyFy, Bravo, E!, Fandango, and Telemundo.
We are seeking candidates with an interest in the technical aspects of digital advertising whom have an appreciation and desire to deliver quality work in a fast pace environment. Candidates with digital traffic or campaign operations experience are an ideal fit as we need people who understand the process and systems side of launching campaigns that live across various web properties i.e. banner, display, mobile and video.
Here’s a bit about us:
We are collaborative
We deeply appreciate attention to detail
We are serious about excellent customer service
Effective communication is very important to us as we work across many internal teams
We have FUN!
Responsibilities:
Review all campaign launch/modifications across the NBC Entertainment, Lifestyle, and Hispanic Portfolio and provide critical troubleshooting on major campaign launches
Identify opportunities to create efficiencies across the sales operations team
Prepare and train Sales Operations Specialists on changes to process
Provide technical support and troubleshooting to internal and external customers across all performance related ad platforms and systems
Refine and manage NBCU’s QA process to ensure the delivery of high-quality, error-free campaigns. (This includes recording metrics across the team, tracking missing creatives for Sales, Inventory and Operations, as well as maintaining a fluid schedule of roadblocks across the network)
Monitor all sites and devices to ensure ads are being delivered as intended
Assist with pulling and analyzing reports to uncover potential errors/issues before they become revenue impacting. (i.e. error logs in FreeWheel)
Work directly with the Senior Director, Digital Sales Operations and management team to ensure that all details of sales operations are being upheld and that the Sales team is being properly supported
Qualifications/Requirements
Basic Qualifications
Familiarity with ad-serving systems (FreeWheel, DFP, etc.)
At least two years’ experience in an ad operations or trafficking role
Expert on trouble shooting Ad related issues
Basic understanding of web/Internet technologies (HTML, Flash, JavaScript, etc).
Strong knowledge of the digital media business
Additional Job Requirements
Interested candidate must submit a resume/CV through Company website to be considered
Must be willing to work in New York, New York
Willingness to travel and on weekends with short notice
Desired Characteristics
Ability to set and self-manage goals, deadlines and multiple assignments concurrently in a project based environment
Familiarity with emerging video and mobile product landscape
Ability to train and present to Ops and Sales organization
Proficiency in MS Word, Excel, Access, PowerPoint, HTML, Javascript, Photoshop and Flash
Ability to thrive in a continuously changing environment