Practice Manager of Operations
Job Details
Job Details
Req ID: 89682 Supported Practice: My St. Peters Dentist Category: Practice Manager of Operations Location: 100 Piper Hill Dr Suite A, St. Peters, MO 63376
Position Summary:
Practice Manager of Operations
My St. Peters Dentist is looking for a Practice Manager of Operations to join our team.
Why Company?
Company believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Company, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
- Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
- Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
- Ensure goals and priorities of Doctors and teams are achieved through servant leadership
- Bell Leadership Training every 18-24 months
- Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
- Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
- Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
- Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
- Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
- Understand the benefits and metrics of DMP and help Doctor to monitor progress
- Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
- Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
- Successfully onboard new team members through partnerships with recruiting and support office
- Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You’ll Gain
- Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
- Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
About My St. Peters Dentist
My St. Peters Dentist, like each Company supported office, is unique to the community and the patients they serve.
- Join a 10 person team that thrives on collaboration, communication and community
Minimum Qualifications
- Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
- Experience working in a fast-paced and customer-centric environment
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Excellent communication, leadership, coaching, and conflict resolution skills
- Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
Who is Company?
As the largest and one of the fastest growing Dental Support Organizations, Company provides exceptional service to its more than 2,700 supported doctors in 39 states and over 1,700 supported offices. Each Company supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Company, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Dr. Raquel Blanco Hamrick Company supported doctor
We Support What you do best.
Benefits
- Paid Time Off
- Paid Holidays
- Regional Mentors
- Sponsored Continuing Education Opportunities
- Bonus Program
- Referral Bonus
- Health, Vision, Dental, & Life Benefits
- Discounted Scrubs, Fitness Plans, and More
Personal Stories
Previous
“I joined Company in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Company supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
Latasha Webber Regional Manager of Operations
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Company as a Business Assistant
“I joined Company in search of a new opportunity and have found so much more than I could have ever imagined. Company has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
Noel Keyes Regional Manager of Operations
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Company as an Office Manager
“Beyond supporting me professionally, Company allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
Amanda Hensiak Digital Marketing Liaison
- 2023 Founding member of Alliance, Company’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Company as a Business Assistant
“I joined Company in search of a new career opportunity. Thanks to the great leaders and developmental courses Company offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
Astra Dean Payor Relations Supervisor
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Company as a Business Assistant
Sign up and search through 18,348 curated jobs in the Healthcare Edition:
SIGN UP & APPLY
More Interviews
Guaranteed in 30 Days
We guarantee that you will
get more job interviews
in 30 days after using our resume writing services or we will rewrite
your resume for free.