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Part-Time Administrative Assistant
Fashion Industry Company
Glen Allen, VA, United States
Job Details - this job has expired, please see similar jobs below
Job Description
Position Summary:
Responsible for ensuring day-to-day communication from Corporate is directed to the appropriate Executive and/or Associate, maintaining Associate information, timekeeping and scheduling systems, reporting total store payroll, and other functions as directed by the store management team.
Primary Duties and Responsibilities:
Customer Service:
• “Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered. Encourages others to smile and say hi.
• Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.
• Supports fellow Associates through Yes We Can actions and behaviors. (i.e. team lifts of heavy packages, supporting fellow teammates needs/requests as appropriate.)
Operations
• Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.
• Reads and distributes store's communication including K-Net, email and mail toes; monitors store workload calendar and responsibilities.
• Enters and maintains all applicable data in the store scheduling system; reviews and edits store schedules in accordance with management directives.
• Processes store payroll utilizing ASSETS functions, including monitoring overtime, making all timecard edits, and entering information into projection screen.
• Organizes new hire paperwork; completes and submits employment status, job and personal information into projection screen.
• Assembles and maintains files for all Associates' touchbases and Kohl's Super Star Award; maintains store roster board.
• Regularly updates and maintains Associate attendance records, vacation requests, personal days and overtime.
• Orders supplies following store budget guidelines;works with store management to monitor store expenses.
• Organizes and distributes price changes, ISCs callbacks and RTVs daily. Checks all price changes for timely completion and accuracy. Verifies, processes and files.
• Oversees direct store receiving paperwork and merchandise transfers; processes rainchecks in accordance with Company procedures. Checks all paperwork for accuracy.
• Reviews ASSETS generated schedules; compares scheduled hours to labor hours, identifies gaps, and communicates them to the Store Management team to rectify.
• Oversees K-Planner calendar and responsibilities.
Other Duties and Responsibilities:
• Performs other duties as assigned. Examples include, but are not limited to
◦ Answering the store phone
◦ Assisting customers at POS and Service Desk
◦ Assisting in the Cash Office
◦ Assisting with tasks in selling floor departments
◦ Resolving RF and other equipment issues
◦ Participating in store meetings
◦ Assisting in the preparation and taking of inventory
◦ Distributing annual performance appraisals to managers and monitoring review process for timely completion
◦ Training a backup Store Administrative Assistant
Required Qualifications
• Prior Administrative experience in a general office, in expense control or in human resource administration.
Job Requirements:
• Ability to lift up to 40 pounds on a frequent basis. Physical activities may include holding a scanning gun; keying and processing register transactions; lifting and bagging merchandise; bending, stooping and reaching on a frequent basis.
• Ability to maintain a high level of confidentiality.
• Adherence to Company policy and procedures is required.
• Regular attendance is required.
• Effective verbal and written communication skills.
• Basic math and reading skills, legible handwriting, and attention to detail.
• Working knowledge of Microsoft Office (including Word and Excel) and computer basics.
• Ability to work as part of a team and interact effe