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Parking & Transportation Manager
Entertainment & Media Industry Company
Carson, CA, United States
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StubHub Center is a 125-acre, $150 million development in Carson, featuring state-of-the art stadiums and facilities for soccer, tennis, track & field, cycling, lacrosse, rugby, volleyball, baseball, softball, basketball and other sports. Designated as an “Official U.S. Olympic Training Site,” StubHub Center is the nation’s most complete training facility for Olympic, amateur and professional athletes.
Created around a 27,000-seat soccer stadium, 8,000-seat tennis stadium, 10,000-seat track & field facility and a 2,450-seat indoor velodrome, the complex is located on the campus of California State University, Dominguez Hills. StubHub Center is home to Major League Soccer’s Los Angeles Galaxy and Chivas USA. In addition, the site is the U.S. Soccer Federation’s (USSF) national team training headquarters and the location of the United States Tennis Association’s (USTA) USA High Performance National Training Center. The development is also designated as an official training site for USA Cycling and USA Track & Field.
Since opening on June 1, 2003, with the inaugural Home Depot Track & Field Invitational, StubHub Center has hosted some of the finest national and international competitions in the world. In the facility’s first year of operation, it hosted the 2003 MLS All-Star Game, 2003 MLS Cup game and the 2003 FIFA Women’s World Cup championship match. Since then, StubHub Center has hosted major soccer tournaments and matches, including the qualifying for the prestigious Copa Libertadores – InterLiga, SuperLiga, CONCACAF Men’s & Women’s Gold Cup matches, the World Series of Football and the annual Super Clásico, featuring Los Angeles’ intra-city rivalry, the Los Angeles Galaxy versus Chivas USA. StubHub Center hosted the LA Women’s Tennis Championships presented by Herbalife, a Premier Sony Ericsson WTA Tour event, showcasing tennis’ most elite female athletes, from 2004 to 2009. The facility is also home to the nation’s premier indoor velodrome and hosted the UCI Track Cycling World Cup Classics 2005—2007, and, in 2005, hosted the World Championships. Across three disciplines – soccer, tennis, cycling – more than 45 U.S. athletes who competed in the 2008 Beijing Olympics trained at StubHub Center in preparation for the Games, and more than 250 train annually at the facility.
StubHub Center’s commitment to athletics and training also extends to the surrounding
communities. Tennis courts, soccer training fields and a three-mile jogging trail with 12 fitness stations around the perimeter of the development is available to local residents as well as other facilities and amenities. Through foundations established by Company-operated entities such as the Galaxy, the Los Angeles Kings (NHL) and STAPLES Center, more than $5 million has been pledged to community organizations in the last seven years, including new donations targeting the local Carson community established by StubHub Center Charitable Foundation.
The Parking & Transportation Manager will oversee all parking and transportation related operations at StubHub Center for event and nonevent days.
Essential Functions:
• Coordinate the integration of third-party parking vendor to ensure optimal training, direction, and placement of parking staff
• Develop and manage event day shuttle program by working closely with partners from multiple agencies to ensure success
• Partner with Cal State University, Dominguez Hills parking department on parking related needs for the facility
• Manage department budget and ensure accuracy of revenue and expense reports
• Produce and execute formalized department policy and procedure manual(s) to include log and distribution process of parking passes for staff, tenants, and guests.
• Work closely with Event Managers on all events to ensure parking needs are met by attending production meetings and maintaining constant communication
• Responsible for addressing all customer service issues related to parking and transportation in a professional manner within a reasonable time
• Consistently monitor technology and other trends in parking management to ensure the facility maintains an effective operation
Qualifications (Job Knowledge, Skills and Education):
• High school diploma or its equivalency required, BA/BS degree in Business or related field preferred
• Minimum of 5 years of related work experience required
• Highly organized, resourceful, and able to multitask in a fast paced environment
• Build and maintain positive working relationships with colleagues, vendors, and partners
• Ability to communicate effectively verbally and in writing
• Proficient with Microsoft programs including but not limited to word, excel, and outlook
• Self-starter with the ability to work in a team environment or individually with minimal supervision
• Works well under pressure with the ability to execute last minute decisions
• Previous experience in sports/entertainment venue not required but strongly preferred
• Previous experience in a high-profile, fast paced industry not required but strongly preferred
Must be available to work various hours including weekends and holidays.