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Park Operations Business Intern (Seasonal)
Entertainment & Media Industry Company
Williamsburg, VA, United States
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Job Description: Selected candidates are placed in a position within the Park Operations department in either the Ride Operations or Guest Arrival department. Interns will be required to participate in the following developmental activities:
• Attend seminars held by various departments within the park, including Culinary Operations, Design & Engineering, Finance, Human Resources, Marketing, Merchandise, and Park Operations
• Park tours with members of the Park Operations leadership team
• Planned meeting sessions with members of the park’s senior leadership team
• Complete an Internship project where interns work with leaders throughout the park on an assignment designed to improve the park and its operations
• Complete an evaluation process throughout the entire internship period designed to help selected candidates gain real job experience and develop/improve their performance during the entire length of the internship
• Interns will have the experience of front-line involvement, overseeing a team of employees and providing guidance and direction to their team as they interact with thousands of guests daily
Daily Responsibilities: Interns will be expected to perform the following responsibilities on a daily basis:
• Oversee and coordinate the daily activities of all assigned locations
• Monitor all assigned locations to ensure safety, Five-Star Service, and cleanliness
• Assist with the training of new Team Members and ensuring they have the proper training documentation
• Maintain safety standards for both Team Members and guests
• Oversee and coordinate daily assignments for all Team Members to include employee scheduling, rotation schedules and break schedules
• Monitor budgeted labor and location supplies
• Coach and counsel Team Members on their performance
• Complete all tasks assigned by park leadership in a timely manner
Requirements and Competencies
• Must be currently pursuing a college degree
• Commit to working through the 2018 peak operating season (mid May– mid August)
• Flexible availability (schedules include nights, weekend and holidays)
• Excellent human relations and communication skills
• Previous leadership or theme park experience is a plus
Locations and positions will be based upon applicant qualifications and availability. Leadership positions are limited and promotional opportunities may be available through the summer. This is a paid internship and can be used for credits based on the requirements of your College or University. Please see your school for requirements.