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Manager, NOC On-Air Operations
Entertainment & Media Industry Company
Englewood Cliffs, NJ, United States
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About Us
Company is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. Company owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. Company’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Responsibilities
Role Summary and Purpose
Work with a driven and highly motivated team to support the on-air operations of Company, one of the world’s leading media and entertainment companies.
As Manager of NOC On-Air Operations, at Company (NBCU), you will be responsible for leading the origination, integration and distribution of NBCU’s Regional Sports Networks and managing the personnel staffing of the operation. This will include managing a group of Master Control Operators that are responsible for multichannel monitoring, live commercial integration, and real-time recovery of signals across 30 network brands and over 64 distribution streams. You will also be responsible for working with network clients on unique requests such as live shows, graphic needs, and other special events, while developing reliable and scalable operating models. Additionally, you will partner with clients and internal teams to work on strategic initiatives aimed at increased reliability, productivity, and growth. Finally, you will also be accountable for measuring and controlling quality across the on-air environment, by driving best practice training, technology, and workflows.
Essential Functions (Responsibilities):
Ownership of on-air execution for Regional Sports channels, including the client relationships with the networks and coordination with all process owners for content delivery
Lead the on-air team to ensure 99.999% availability and reliability
Coach, mentor, lead, train, and manage a team of Master Control Ops for overall organizational success
Lead strong partnership with engineering and automation teams to implement new technologies, resolve on-air issues, and maintain minimal on-air disruption for necessary maintenance works
Work closely with Program Operations, Commercial Operations and networks to ensure proper scheduling of live and special events and develop off air execution plans
Work directly with network clients to resolve issues, satisfy on-air needs and execute changes to programming in a dynamic environment
Partner with the leadership team to develop technological and operational enhancements
Qualifications/Requirements
Minimum of 3 yrs experience in Media Operations
Minimum of 3 yrs experience in a role with a track record of proven leadership, effective staff management, high energy level, and strong team skills
Minimum of 2 yr experience leading a team of operators to execute a common goal
Willingness and ability to work or be on call at any time, sometimes on short notice in order to support a 24/7/365 operation
Interested candidates must submit a resume/CV through Company website to be considered
Must be willing to work at Englewood Cliffs, NJ
Must be willing submit to a background investigation
Must have unrestricted work authorization to work in the United States
Desired Characteristics
BA/BS in related field
Extensive and significant experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes
Strategic project management leadership
Technical experience with automated, real-time systems, digital video and audio, troubleshooting and test techniques
Prior experience with Snell automation systems
Experience with scheduling and resource management
Strong attention to detail, communication and interpersonal skills
Effectively flexible in approach, and responds well to pressure
A track record of meeting or exceeding performance expectations