Sony Music Nashville is aggressively searching for a highly motivated, results-driven individual who wants to be part of a company who recognizes each member as a key contributor to our growth and success. The role of Manager, Label Operations will oversee business unit ticket requests; manage mailroom and product room; support the Sr. Director, Operations with all facilities and business unit operational activities. Company is a global recorded music company with a roster of current artists that includes a broad array of both local artists and international superstars, as well as a vast catalog that comprises some of the most important recordings in history. Company is a wholly owned subsidiary of Sony Corporation of America. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. In compliance with the Tennessee Non-Smokers Protection Act, Sony Music is a smoke-free workplace. Responsibilities:   • Facilitate business unit artist concert/show tickets and meet-and-greet requests   • Build & maintain relationships with management companies, tour managers, promoters, and venue/box office managers   • Manage mailroom and building operations, including the following:     ◦ Direct day-to-day work of Label Operations Coordinator (formerly mailroom coordinator)     ◦ Manage building system maintenance and vendor relationships     ◦ Maintain mailroom and building supplies, as well as appearance and conditions of operational areas of office     ◦ Manage product room inventory and requests     ◦ Coordinate event set-up, parking, and teardown     ◦ Serve as back-up to Coordinator.   • Provide assistance and back-up to Senior Director / Operations on the following office operations:     ◦ Maintenance schedule     ◦ Corporate initiatives and maintaining compliance     ◦ New hire/employee exit activities related to facilities and operations     ◦ Interactions with landlord, sub-leasees, and SME facilities staff; purchasing; IS&T; and security   • Coordinate payment and reconciliation of credit card(s) payments for tickets   • Update artist itineraries weekly and post on internal company systems   • Facilitate commercial & gratis sales with special third parties Qualifications:   • College educated preferred. High school diploma or GED required.   • Previous management experience a plus   • Previous administrative experience a plus   • Proven success in a position that required the following: attention to detail, developing and setting goals and priorities and meeting deadlines, organizing and combining data elements from multiple sources, and solving problems   • Able to lift 30 pounds   • Ability to work on your feet for 2 - 4 hours at a time.   • Strong computer skills, especially MS Office   • Proven written and verbal communication skills   • Ability to build and maintain strong business relationships.   • Ability to remain calm in pressure situations and remain flexible when changes occur   • Most work will be performed during normal business hours. However occasional evening and weekend hours are required to meet periods of increased work volume, issues with shows/events and operational issues impacting the function of the business unit. Sony Music Nashville includes three country label operations – Arista Nashville, Columbia Nashville and RCA Records Label Nashville. Enjoy a challenging and creative atmosphere in the music industry! Employees work in the Music Row area of Nashville, Tennessee, and receive outstanding benefits including 401(k) match, medical/dental/life/disability insurance, and generous paid time off per year (including paid holiday time Christmas Day through New Year’s Day). Are you the ideal candidate described above that we should add to our team? Apply online at Company website/ (search for Nashville) Your cover letter is your opportunity to convince us you are the perfect person for this job! Note: if you have applied to a Company job and wish to submit a different résumé or cover letter than the one you last used, follow these steps. First, apply for this job online. Then, go to Company website and, after logging in, click on “Update Profile.” From there, you can upload a new résumé, or copy and paste a new cover letter. Be sure to click “Update Profile” at the bottom of the page when you’re done.