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Intern, IT
Fashion Industry Company
Singapore, , Singapore
Job Details - this job has expired, please see similar jobs below
Responsibilities
• Provide customer service in person, via phone and email as appropriate
• Resolve help desk issues including troubleshooting hardware and software issues
• Monitor the incidents tickets in the ASEPEAN systems. Highlight and follow up with IT team.
• Work on and complete the assigned project.
Requirements
• Microsoft Office 2007 to Office 365
• Windows 7, Windows 8, Windows 10, XP and Vista
• Windows Server 2003 and 2008 and 2012
• Remote Desktop support
• Patch management
• Advanced printer / peripheral device troubleshooting
• Knowledge of TCP/IP, DNS and DHCP
• Remote support for handheld smartphones and tablets
• Microsoft Office VBA
• Development knowledge of Company website
• Good understanding of relational database