Description Frontline Monitoring Analyst For this role you must be fluent in both speaking and reading Italian. We have opportunities in this role in Westwood Business Park, Coventry. A key role protecting our customers As a Barclays Frontline Monitoring Analyst, you’ll be joining our dynamic Financial Operations Frontline Monitoring team. We’ll look to you to review and build our customers’ profiles from diverse and often complex sources to identify and prevent suspicious or criminal activities. Your ability to make authoritative decisions is vital, so this is a great chance to gain industry-recognised skills and experience in a specialised area of finance in an environment where your analytical skills and intuition will be valued and encouraged. What you’ll give our customers as a Frontline Monitoring Analyst You’ll be responsible for making our customer experience the best it can be, by protecting our customers’ information and money from potential threats. It’s all about acting as a role model by ensuring that we always treat our customers fairly, working collaboratively to drive service excellence. You’ll also develop and deliver timely and effective MI to meet the needs of our internal and external stakeholders. What you’ll get in return Help our customers get the best that Barclays has to offer, and you’ll get the same in return. We’re not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You’ll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future. What you’ll need as Frontline Monitoring Analyst The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you'll need experience of consistently providing a high standard of customer service within the finance industry. We’re looking for excellent communicators with a strong understanding of investigations and an ability to make authoritative decisions under pressure. We will consider applications from job share applicants. At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation. Careers built around customers On the move? Download our jobs app ‘Barclays Jobs’ Ready to apply? There are four stages to our application process: 1. Application (30mins): On your application we'll ask for information like your contact details, education and work experience. You’ll also be required to upload a CV, so it's a good idea to have it ready. 2. Online Assessments (60mins): We'll then ask you to complete three online assessments. You’ll also receive an email with a link to the assessments so that you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they'll also provide you with some insight into what our roles entail. 3. Interview: If you’re successful at assessment we'll invite you to attend a face-to-face interview. We want you to be free to choose an interview time that suits you, so we'll provide some options and ask you to select your preferred timeslot via an online booking system. 4. Outcome: Following your interview, we'll be in touch within five working days to advise you of the outcome. Visit our website for tips and advice on each Company website or click below to apply now. We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.