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End User Experience Intern
Entertainment & Media Industry Company
Hoboken, NJ, United States
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Description
THE Company INTERNSHIP PROGRAM
Company Interns - Helping shape the future of education
Why join Company’s intern program?
Company is the world’s largest learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together the everything we know about the science of learning and the latest technology, we’re shaping the future of teaching and learning.
We’re looking for the next generation of talented undergraduates to join our team for an unforgettable 10 week internship. An internship at Company is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills and enthusiasm, to help create products used by students like you.
Bringing the latest educational products and services to market is a highly collaborative process that requires a diverse range of skills and disciplines - from UX and engineering to marketing and managing rights and royalties.
As one of our interns you will gain a comprehensive introduction to our business. You’ll be assigned to a team and work on real life projects that bring our products and services to life. On the job training and professional development will be provided to enable you to contribute to the business. You’ll also have direct access to a senior member of the team, as each intern will be mentored to help you make the most of the ten week program.
We foster a work environment that’s inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued, so that our products reflect the people we serve — our teachers and learners.
End User Experience Intern:
Overview:
The Global Workplace Services organization is responsible to developing and implementing the internal technology roadmap across Company, and our End User Platform Design team is key to driving the change management and adoption of key technologies in the areas of cloud, mobile and desktop experiences enjoyed by employees globally.
With Company’s global strategy of moving to digital first, the demand on a seamless user technology experience is greater than ever.
Qualifications
END USER EXPERIENCE INTERN RESPONSIBILITIES
Many enterprises struggle to get the most of their Internal IT investments, and this internship is a great opportunity to deliver improvements to the quality of the user experience through pro-active engagement directly with our enterprise employees.
You’ll be working with disruptors, who think outside of the box and question the norm on all things user experience with technology. It will be part of your job to convince employees of the benefits of adopting our Technology Roadmap and using the latest tech when it comes to video meetings, instant messaging and collaborative working in the cloud. You will have the opportunity to put our latest technology through it’s paces, seeing what the user experience is really like.
To drive Company employees to adopt new technologies, you will:
• Analyze both current and new information technologies used by our employees to help design the best approaches to adopting the new tech - focusing on the least disruptions and great user experience.
• Conduct use studies working directly with end users in our experience lab to better understand the pain points around traditional IT and how disruptive it is to their productivity.
• This internship will provide an opportunity to have exposure to the creation and delivery of enterprise presentations, blogs, posters and video
• Learn about measuring the efficacy of enterprise user change management
The skills and understanding we hope to provide include an understanding of how to communicate effectively across multiple cultures, geographies and walks of life in the workplace. We hope to provide key insight into how important user experience and change management can be, and the future of technologies in the workspace.
EDUCATION
• Minimum sophomore level coursework with graduation dates between 2018 and 2020.
• Either a media studies, marketing, psychology or UX design major/minor.
• GPA 3.2 or above.
SKILLS AND QUALIFICATIONS
• Excellent written skills
• A basic understanding of working as a team, in a highly collaborative environment
• Experience of video editing would be desireable
• Experience with conducting user studies would be desireable
• Experience of taking part in a user experience study would be desireable
• Experience with presenting would be desireable
What Does the Internship Program Offer?
Successful candidates will spend 10 weeks working with our product and technology teams.
As one of our interns you will gain a comprehensive introduction to our business. You’ll be assigned to a team and work on real life projects that bring our products and services to life. On the job training and professional development will be provided to enable you to contribute to the business. You’ll also have direct access to a senior member of the team, as each intern will receive coaching and mentoring to help you make the most of the ten week program.
You’ll be paid for the duration of your internship. The internship begins on Monday June 4 and ends Friday August 17.
To apply
The Company Internship Program will be accepting applications until December 8, 2017. Offers will be extended and accepted by February 2, 2018.