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Director of Emerging Payments
Finance & Investment Industry Company
Boston, MA, United States
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Description
Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small and mid-sized companies in the northeast and across the country. We also have expertise and provide service to specific industry sectors including real estate, asset based lending, energy, education, health care and government.
Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions. In addition, Santander’s significant international presence in regions around the world uniquely positions us to help companies grow their business, both near and far.
The Director of Emerging Payments is responsible for developing and delivering new payment types in line with industry developments, competitor developments, and the needs of Santander clients. The Director develops and executes payment strategies in conjunction with the Director of Payments Products and other Transaction Banking colleagues, as well as IT, Operations, and strategic third party providers.
Duties and Responsibilities
• Drive the development of a strategic product roadmap for emerging payments that supports the needs of our clients, is on par with competitor offerings, and is aligned with the strategic plans of Commercial Banking and SBNA.
• Gain the support and buy-in for the roadmap required by IT and Operations by articulating a compelling vision for the future state of payments.
• Understand and actively manage the risks associated with emerging payments products.
• Actively manage the P&L of emerging payments products, ensuring full visibility to costs and ROI.
• Understand deeply how our clients use our product, and how we deliver value for them.
• Understand the capabilities of our bank and non-bank competitors, and deliver product strategies that are positioned favorably in the market.
• Work with Marketing partners to build effective market launch / go-to-market programs
• Build strong relationships with client-facing teams to ensure they fully understand the value of our payments products and how to position them with clients
• Leverage data analysis and market intelligence to bring new ideas forward.
• Align closely with Client Service & Onboarding to build and maintain a strong client experience.
• Real Time Payments (as driven by The Clearinghouse)
• Blockchain-based payments, including those driven by SAN globally as well as others driven by client need
• Other payment products as they emerge
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Qualifications
• Bachelor’s degree required
• 15+ years Treasury Management experience
• 10+ years payments experience
• Proven experience managing relationships with IT, Operations, and front office executives
• Strong knowledge of US and international payments products
• Ability to work effectively across industry groups
• Demonstrated experience managing the risks associated with payments products