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Director, Customer Insights and Analytics
Internet Industry Company
Tempe, AZ, United States
Job Details - this job has expired, please see similar jobs below
The Director of Customer Insights and Analytics is responsible for working effectively with cross functional teams to identify trends in customer value growth and engagement and identifying the impact of key campaigns and initiatives.
JOB DESCRIPTION
• Serve as lead analyst for the Customer Marketing team
• Understand drivers of customer value and engagement
• Understand and provide insights to customer segments, messaging strategies and campaign performance across channels
• Package and present insights to key stakeholders
• Institute monitoring and manage anomaly detection in key business metrics
• Participate in message test design and analysis
• Join forces with the Advanced Analytics team to understand predictive, descriptive and classification models and incorporate into analytics products
• Participate in 3rd party data integrations and drive adoption
• Manage other analysts on the team
About Company
Company powers the world's largest cloud platform dedicated to small, independent ventures. With nearly 17 million customers worldwide and over 71 million domain names under management, Company is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit Company website.
Company is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
If you need assistance completing an application for a position with us, please reach out to our Recruiting Team at ___@___(apply_to_show_email)