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Director, Business Operations
Entertainment & Media Industry Company
Philadelphia, PA, United States
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Summary
The procurement operations organization is looking to hire a dynamic individual with strong people skills, creative and innovative solution and problem solving capabilities and a keen eye for detail. Providing leadership and direction for a team which may include multiple functional areas while developing and implementing strategies for those functional areas. Provides strong leadership and direction for a Vendor Management (VMS) program. Will work with internal and third-party resources to identify areas of opportunity and write strongly supported business justifications that will drive system enhancements to completion.
Core Responsibilities
• Identifies areas of opportunity to develop, enhancement and streamline existing VMS processes and functionality
• Oversees long range roadmap planning based on business needs
• Strong analytical skills based on operating results with end results ideally driven toward process improvement
• Oversees development and creation of system enhancements and ensures customer's needs are met; provides business operational support.
• Manages lifecycle of new system enhancements and services. Ensures the end-to-end customer experience is best experience possible.
• Demonstrates excellent project management skills,with a proventrack recordof successfuldelivery of projectsontime,in line with strategy and customer needs
• Evaluates actual results against expected performance and communicates areas for improvement
• Establishes, evaluates, and implements performance metrics for functions supervised. Measures and analyzes actual performance and makes recommendations for improving profitability where needed
• Reviews and analyzes forecasts and recommends changes when appropriate. Updates forecasts for both current performance and new development to provide management with a current perspective of the business
• Directs training and education to Managers on metrics and tools to improve financial performance
• Collaborates with cross functional groups to propose and manage creative solutions for improving coordination, collaboration, and communication. Forecasts, maintains, and secures appropriate company assets
• Coordinates and drives cross functional initiatives, proactively identifying dependencies and driving issues to resolution. Oversees expense budgets for unit
• Collaborates with other operational departments such as tech ops, construction, business services to ensure resources are available to support their daily needs and special projects
• Hires, trains, evaluates, coaches, and counsels staff
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned
Education Level-Bachelor's Degree or Equivalent
Field of Study-Finance or related
Years' Experience- Generally requires 10+ years related experience, 5+ years of previous management experience
Company is an EOE/Veterans/Disabled/LGBT employer