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Customer Insights Manager Dermstore
Job Details - this job has expired, please see similar jobs below
Company is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.
We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.
We’re always looking for individuals that can bring fresh and innovative thinking to Company, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, Company is ready for you.
Role: Customer Insights Manager
Lead a team of high performing analyst – whilst also maintaining a project portfolio of analysis projects.
Responsibilities:
- Work on more complex and technically demand projects to produce models, segmentations, and insight to drive data led decision making across the division.
- Line management of other analysts within the team, providing both technical and commercial insight support.
- Analyze and provide recommendations to optimize business performance across the customer journeys onsite and CRM.
- Ability to think creatively to identify and deliver new, innovative analytical projects from existing and new data sources.
- Ability to design and recommend different types of testing used to measure new and existing business processes.
- Instill and test and learn culture into existing business processes on order to improve overall business performance.
- Run and analyses the output of tests.
- Maintain existing reporting on activity helping the business to understand the drivers of performance.
- Strong numerical and analytical skills. Spot trends in the data and make recommendations to changes in strategy to senior trade and marketing managers.
KPIs
- Ability to develop capability of a team members to tackle business problems
- Measurement of business strategy to help optimise processes and outcomes
- Development of insights to support
- Demonstrated history of owning and improving data pipelines. Including:
◦ Moving process through dev, testing and production environments
◦ Version control
◦ Error handling
◦ Solutions that are scalable
Qualifications:
- SQL – advanced proficiency
- Excel – advanced proficiency
- Tableau – advanced proficiency
- Python
Benefits:
- Salary: $100,000 - $110,000
- Office Location: New York City (Travel to office once a quarter)
- Medical, Dental, Vision plans
- 401K matched up to 5%
- Generous PTO (Paid Time Off)
- Short and long-term disability
- Summer Fridays (early end time)
- Exclusive employee discounts on Company Brands
- Many more...
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at Company please contact one of our Talent team to discuss further.
Company is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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