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Creative Services Design Manager – Catalog
Fashion Industry Company
Sunderland, VT, United States
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We are seeking a Design Manager to join our Creative Services department and contribute to our exceptional digital and retail creative teams. The Design Manager is responsible for leading the creative team in designing brand-right and effective catalog customer experiences. This role will focus on print design and execution of the direct-to-consumer catalogs. The ideal candidate will have a strong design background, exceptional leadership/ mentoring skills, along with a deep understanding of the Company brand and how to best connect with our customers through creative presentations.
Do you love to create world-class design? Do you love the outdoors and have a passion for the Green Mountains and beyond? The ideal candidate will have a passion and curiosity for the natural world and want to work for a company that fights for and funds its protection. If this sounds like you, then we’d love to meet you.
Company associates take pride in our world-class service and products, treating customers, vendor partners, and each other with integrity and mutual respect. We work in a supportive, team-oriented environment, focusing on performance, continuous improvement, and exceeding our customers’ expectations. The Company and our associates are committed to giving back to our communities and protecting nature.
Company Interfaces:
This role is located in Sunderland, Vermont, and reports to the Creative Director – Catalog & Photography. This role will manage a team of designers.
Key Performance Measurement:
• Create best-in-class customer experiences for all digital properties that strengthen the brand and increase sales
• Ensure adherence to brand and style guidelines across all catalog titles
• Mentor team to increase design competency and provide professional growth
General Responsibilities:
• Design the look and feel of the overall customer experience for all catalogs
• Assist in the creation of seasonal campaigns and key initiatives
• Assist in the training and demonstration of creative work to stakeholders
• Review work of each direct report to assure best-in-class presentations and alignment to business and customer insights
• Contribute to the photography guidelines for each catalog
• Collaborate with merchants and inventory on product presentations and allocation
• Design new and innovative ways to present product that increases the quality of the customer experience
Behavioral Traits:
• A brand ambassador, encouraging the Company Purpose, Personality, Guiding Beliefs, and Culture
• Commitment to exceeding internal and external customer expectations
• Strong communication and interpersonal skills
• Ability to lead people to accomplish their jobs effectively, regardless of reporting structure
• Ability to communicate effectively at all levels of the company in a positive and productive manner
• Deadline-driven with a high-level of attention to detail
• Expertise in comprehending complex presentation challenges and an ability to design/innovate several options in a rapid and iterative manner
Qualifications:
• 10+ years’ experience, in progressively increasing responsibilities, in a design organization
• Demonstrated leadership and talent development skills
• Proven ability to design brand-right and effective customer experiences
• Proven ability to develop visual guidelines that are appropriate for the brand
• Expert-level ability using industry standard design tools
• Solid understanding of the photography creation process
About Company – Company website/
In 1856, Charles F. Company founded the Company in Manchester, Vermont, offering superior fly-fishing equipment, and priding himself on customer satisfaction and service. Today, Company is the trusted source for the discovery of adventure and the wonder in the natural world. For more than a century and a half we have loved the wild, explored it, and protected it. At our core, we are a fly-fishing and wingshooting brand, inspired by nature, driven by curiosity, and fulfilled by adventure. We are the world leader in fly fishing, but our passion for nature and the outdoors fully extend to our offerings in a wide assortment of men’s and women’s sportswear, fine gifts and home furnishings, luggage, and travel accessories. We are an industry leader in dog beds and innovative dog products. Our culture of “We Love Dogs” inspires us to be a central source of education and information for all dog lovers. We offer fine shotguns, gear, and technical apparel for wingshooting and sporting clays, and Company sporting services also include fishing and shooting schools, an international sporting and eco-travel agency, the Company-endorsed network of lodges, outfitters, and guides, and Company-endorsed hunting dog trainers and breeders. Each product and the services we offer is rooted in our heritage, inspired by our love of the wild, and backed by superior customer service and a 100% guarantee of satisfaction.
Company donates 5% of pretax profits every year to protecting nature, supporting communities, and advancing canine health and well-being. With a unique matching grant program, Company and its customers have raised and donated more than $14 million to protecting nature over the past 25 years. Without flourishing wildlife habitat, wilderness forever wild, and living rivers and oceans to sustain all of us, the very existence of valued outdoor experiences is threatened. We dedicate ourselves to personal responsibility in our own lives, and our collective efforts to the restoration, enhancement, and ultimately the long-term protection of these last great wild places.
Privately owned by the Perkins family since 1965, Company is headquartered in beautiful Southwestern Vermont with major operations in Roanoke, Virginia and the United Kingdom. Today Company is an international, multi-channel retailer with approximately 1,700 employees. Our award-winning website, Company website, offers more than 5,000 products with 32 million visits/year. The company mails more than 44 catalog editions each year with a total annual circulation in excess of 45 million. As of 2017, Company has 70 retail stores and 10 outlets in the US, and 18 retail stores in the UK. Our wholesale division services more than 500 independent dealers worldwide. The Company blog ( Company website) offers a wide variety of editorial and educational content to more than 2.5 million visitors per year, with extensive articles and videos about fly fishing, wingshooting, dogs, conservation, and more. Our Learning Center ( Company website) provides the most comprehensive collection of online videos and resources devoted to teaching the world how to fly fish.
At Company, we firmly believe in a company culture that is supportive and inspiring to the individual. It is inherent that Company create a workplace atmosphere that allows all our employees to reach their maximum success within the company. Company strives to have a workplace where associates will come to work every day being fully engaged in helping the company meet its goal of exceptional customer service while producing profits necessary to be successful long-term. Company offers competitive compensation commensurate with scope of responsibilities and experience required; plus a comprehensive benefits package including medical/dental/vision coverage, life insurance, 401K with a company match, generous Associate Discounts, and other excellent benefits.
Come join us in a life outdoors. We believe the most meaningful experiences are created by sharing the love of nature and being inspired by its endless possibilities.