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Content Management - Contributions Market Data Account Manager
Entertainment & Media Industry Company
London, , United Kingdom
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You're on the pulse with market movements and live for the details beyond the headlines. You love to build relationships and always look to provide excellent customer service. As a natural problem solver you thrive on building innovative solutions to complex problems.
As a part of the Contributions team you will be handling a number of accounts, building strong relationships and providing technical solutions for key market players across EMEA. Your role is to drive these connections forward in order to deliver high quality OTC pricing and government agency data to the Company Terminal.
We are seeking articulate, motivated, detail oriented individuals to join us as a Market Data Account Manager in the Pricing Contributions team based in the London office.
You will work directly with Business Managers, E-Commerce and Market Data departments at Major Banks, Brokerages and other Financial institutions. You will need to establish strong proactive relationships to manage these accounts, fulfilling both Customer and Company business objectives. There is a strong technical aspect to the role and it will require direct project management over the installation of real-time pricing feeds as well as providing support and guidance for existing contributors and content. There will also be a strong focus on proactive initiatives to improve the coverage and quality of contributed data.
You will also work closely with Company Sales, Product & Content Specialists, Trading Systems, Networks, R&D and Data teams to ensure that the pricing is fast, reliable, and accessible across the Company platform.
Excellent communication skills, Proactive Account Management, the ability to multi-task, strong technical aptitude, and a keen interest in the financial markets are critical. Strong experience within a Market Data environment, particularly at a bank/brokerage is preferred.
We will trust you to be responsible for:
• Client management. Building and maintaining client relationships, individually and as part of a global team
• Project and Account Management
• Installing and configuring contributions software; working with IT contacts remotely and onsite; and troubleshooting any technical issues or failures
• Handling internal/external queries and requests regarding real-time data and feeds within a time-sensitive market
• Providing internal and external technical expertise and support
• Driving and supporting technical and business development
You'll need to have:
• Fluency in English. Fluency in one other European language is desirable but not essential
• Previous experience in a client-facing or project management role a plus
• Excellent communication, customer service and account management skills
• Technical interest and aptitude
• Financial experience or education preferable
• Ability to thrive in a fast paced, team environment
• Bachelors degree or equivalent work experience
Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.